Sales Development Manager - Healthcare

Teknor Apex is a sought-after global provider of compounding solutions, our unbridled passion for technology combined with our customer-centric approach allows us to deliver customized solutions worldwide. We take pride in our core values that focuses on driving innovation, partnership, sustainability, and integrity. With  ten U.S. locations and operations in Netherlands, Belgium, Germany, Singapore, and China, we provide an atmosphere that stimulates and develops our diverse workforce to bring together the best ideas and talent across all value chains.

Responsible for achieving profitable sales growth of Teknor Apex thermoplastic compounds in the global Healthcare market by focusing on prospecting and growth with new customers and applications, building a robust pipeline, and increasing share of wallet at existing customers to meet growth objectives of the business.    Responsible for supporting the development and execution of the sales strategy in collaboration with Marketing, Sales Management and other Account Managers to achieve business growth targets.  Functions as an industry expert with deep knowledge of the Healthcare market, customers, applications, and product technologies.

Responsibilities:

• Identifies and qualifies new business opportunities through research of current data and deep knowledge of key customer business.
• Identifies new customers through prospecting and conversion of prospects to opportunities
• Executes sales strategy for the Healthcare market
• Manages complex accounts with multiple locations including pricing and project management with support from Account Managers
• Develops, nurtures, and maintains strong relationships across the breadth and depth of key customer organizations to include executive, commercial, engineering, and manufacturing level key contacts.  Responsible for ensuring similar exposure of key Teknor colleagues into the customer organization.
• Assists in preparation of strategic business reviews and product line reviews relative to key account opportunities and strategy direction
• Lead preparation of contractual agreements related to sales and marketing of our products to key customers and targets.
• Collaborate to develop and implement strategic sales and marketing plans to drive growth.
• Creating and delivering sales and technical presentations to educate and close the customer.  Collaborates internally to develop market and application knowledge of the TA sales force.
• Demonstrated ability to build trust and relationships.
• Communicates regularly with customers to drive growth plans, resolve open issues, and to provide administrative support as needed.
• Designs and implements vendor managed programs and other customer value-oriented programs as needed.
• Represents Teknor Apex at trade shows and customer events.
• Demonstrated ability to solve complex customer problems, suggest new strategic direction through innovative programs and or products to benefit customers and enhance their profitability.
• Analytic ability and inductive thinking are required to devise new methods in situations where previously accepted methods have proven inadequate.
• Experienced and comfortable with face-to-face negotiations, managing complex situations, and various other social situations.
• Must have the ability to interpret customer data and create analytics that support value positioning of Teknor Apex solutions.
• Strong oral/written communication skills, presentation skills, organizational skills and time management skills required.
• Collaborative mindset and ability to partner with internal resources across functional areas on behalf of customers and in successful pursuit of Vinyl and Value Chain goals.
• Performs additional duties and responsibilities as assigned.

Education and/or Work Experience Requirements:

• 8-10 years of key account and strategic project management.
• Bachelor’s degree required. Technical discipline such as engineering, chemistry, polymer science, etc. valuable and preferred. Industry experience a plus.
• Sales experience with complex accounts and complex selling cycles required. Experience managing complex account up / down / across required.
• Experience with short- and long-term sales planning, forecasting, budgeting, strategic plan design and execution.
• Strong depth and breadth of technical and practical knowledge covering formulation for performance, materials processing, and customer processes.
• Track record of superior performance metrics.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
• Must be able to lift and carry up to 15 lbs.
• Must be able to talk, listen and speak clearly on telephone