What are the responsibilities and job description for the CSR - Customer Service Representative (CONCORD) position at Tekniton?
TEKNITON is a Samsung authorized home appliance and TV's repair company that provides in home service to customers located all around Concord, CA. We are currently looking to hire in a customer service representative to work at our Concord location.
Duties will include:
- answering incoming calls
- making outbound calls to schedule customers
- engaging with customers that bring their unit into our shop
- keeping in contact with entire CSR team via TEAMS
An ideal candidate will have had experience working in customer service/call center style work, be familiar with the Concord area and be quick to learn the online systems.
The office is located at:
5046 Commercial Circle Unit F
Concord, CA 94520
Work Remotely
- No
Job Types: Contract, Full-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $16