What are the responsibilities and job description for the Field Sales Executive - Northeast position at Tekmetric?
About Tekmetric
Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
Where We Work: At Tekmetric, great work can happen anywhere — but great teams are built through intentional connection. Our hybrid model means no role is fully remote, offering flexibility while strengthening collaboration and alignment. We host team and company-wide offsites throughout the year to deepen connection and reinforce shared goals. Attendance is expected and fully supported.
What You’ll Do
As a Field Sales Executive, you will be responsible for executing the end-to-end sales motion within a defined territory, focusing on in-person engagement to land and expand customer accounts. Your activities will be critical to achieving a higher close rate, closing complex accounts that an inside sales motion alone might miss, and driving a higher gross and net customer retention.
Your Responsibilities
What You’ll Bring
Health & Wellness That Have You Covered
Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
Where We Work: At Tekmetric, great work can happen anywhere — but great teams are built through intentional connection. Our hybrid model means no role is fully remote, offering flexibility while strengthening collaboration and alignment. We host team and company-wide offsites throughout the year to deepen connection and reinforce shared goals. Attendance is expected and fully supported.
What You’ll Do
As a Field Sales Executive, you will be responsible for executing the end-to-end sales motion within a defined territory, focusing on in-person engagement to land and expand customer accounts. Your activities will be critical to achieving a higher close rate, closing complex accounts that an inside sales motion alone might miss, and driving a higher gross and net customer retention.
Your Responsibilities
- Identify and define Ideal Customer Profiles (ICPs), including new prospects with multiple locations and existing prospects to land and expand (e.g., Payments, Tekmetric Marketing, TireSuite, Motovisuals).
- Identify prospects, qualify leads, and engage them via various channels, including in-person meetings and lunch-n-learns.
- Set appointments, land new accounts, and expand them over time by selling additional products/services.
- Where necessary, work with customer onboarding and customer success teams to safeguard initial investments and ensure the long-term value of newly acquired accounts.
- Build stronger, in-person relationships, as this makes it harder for prospects to say 'no' compared to a virtual engagement.
- Plan daily routes to minimize "windshield time" and optimize travel efficiency, as time spent traveling is time not selling. Route planning should be done in advance (e.g., 2 weeks) in collaboration with your manager/leader.
- Manage and execute a defined sales cadence/sequence for prospect accounts (e.g., Call, Email, Visit, Email, Call).
- Work in tandem with Channel Partner Managers (CPMs) in a POD structure to hold in-person demos for channel leads, which preserves partner trust and minimizes the sales cycle.
- Manage the CRM by tracking and updating all activities directly in Salesforce.
- Document key sales activities to ensure we understand what success looks like regarding touchpoints and time to close.
- Track follow-ups, manage account/lead assignments, and maintain pipeline hygiene.
- Accurately forecast sales to provide transparency and accountability.
- Heavy documentation of key activities is required to help define activity-based KPIs that drive success and to serve as a template for scale-up.
What You’ll Bring
- A consistent track record as a top performer, meeting and exceeding sales objectives.
- Preferred 5 years on the service side of the automotive industry (have industry knowledge, especially a strong understanding of what shop owners go through).
- Minimum of 2 years prior sales experience in B2B, SaaS preferred
- Strong organizational, logistical, and planning skills for optimizing travel and managing last-minute schedule changes.
- Effective communication in all forms (written, verbal, and in-person)
- A self-starter attitude and ability to quickly build rapport with prospects.
- Ability to manage a Tuesday–Thursday regional travel schedule to maximize face-to-face engagement with
Health & Wellness That Have You Covered
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we’re invested in your development.
Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.