Demo

Help Desk Engineers - L1/L2 Support

Tekgence Inc
Erie, PA Contractor
POSTED ON 10/27/2026
AVAILABLE BEFORE 11/25/2026

Help Desk Engineers - L1/L2 Support

Erie, PA 16503 (Day 1 onsite)

12 months contract





Required Skills & Qualifications:

  • Bachelor’s degree or diploma in IT, Computer Science, or related field.
  • 3 years of experience for L1, 3–6 years for L2 roles.
  • Strong knowledge of Windows OS, basic networking, and hardware troubleshooting.
  • Experience with Active Directory, user account management, and access control.
  • Familiarity with ITSM tools (ServiceNow, Jira, Remedy, etc.).
  • Good communication and customer service skills.


Nitesh Jaiswal | Tekgence Inc

Linkedin:- linkedin.com/in/nitesh-ch-a378b5222

Direct: 469-421-5604 , Ext- 218 • nitesh.j@tekgence.com

6655 Deseo Dr, Suite 104,Irving, TX , 75039 • www.tekgence.com

Hourly Wage Estimation for Help Desk Engineers - L1/L2 Support in Erie, PA
$26.00 to $31.00
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