What are the responsibilities and job description for the Desktop Support Specialist position at Tekgence Inc?
Role – Desktop Support
Location – Kansas City , MO (Onsite role)
Duration – Long term Contract
Interview – Phone and Webex
Job Description
- 3–5 years of experience in Desktop Support, Field Services, or End User Computing (EUC).
- Troubleshoot and support desktops, laptops, printers, mobile devices, and peripheral hardware.
- Perform installation, maintenance, and break/fix support for end-user devices.
- Experience supporting Warehouse or Distribution Center environments.
- Basic knowledge of network troubleshooting (LAN, connectivity, switches, IP issues).
- Hands-on experience with ServiceNow for incident and ticket management.