What are the responsibilities and job description for the ServiceNow Product Manager position at TEKFORTUNE INC?
Job Title: Capability Owner / ServiceNow Capability Leads
Location: Kansas City, MO ((hybrid, on-site 3 days a week))
Duration: 6 month C2H
Job Description:
Team Size & Breakdown:
• Will work with various stakeholders and ServiceNow Delivery
• ServiceNow Delivery consists of Architect and Developers. Developers move across platforms.
High-Level Individual Duties:
• End to end ownership of ServiceNow capabilities across SecOps, GRC, and IRM.
• Manage cross domain backlog and prioritization.
• Enhance ServiceNow capabilities, mature SecOps and IRM modules.
• Story creations, adoptions, etc.
Must-Haves (Concepts & Tools):
• At least 5 years of experience as a Product Owner and working with ServiceNow
• Experience with SecOps, IRM, and GRC modules and scaling maturity from early adoption stage.
• Comfortable connecting workflows across domains, instead of staying in one lane.
• Experience with backlog management, prioritization, and writing high quality user stories
• Experience partnering with stakeholders, and technical teams of architects and developers
What Will Win (formerly known as “Nice-to-Haves”):
• Understanding of ServiceNow AI capabilities, enablement, and adoption.
• ServiceNow Certified Systems Administrator (CS)
• At least one ServiceNow certification ( CIS-ITSM, CIS-ITAM, CIS-SAM, CIS-SPM, CIS-SIR)
Soft Skill Requirements
• Must have strong communication and organizational skills
Client specific requirements:
• Must be able to go onsite in Kansas City or Raleigh NC. Will be 3 days onsite for the first 90 days with Wednesdays mandatory.