What are the responsibilities and job description for the Veeva Vault Administration position at TekCommands, Inc.?
Role:- - Veeva Vault Administration
Location:- Chicago Ridge, IL (Onsite)
Duration:- C2C roles
Role Descriptions:
Provide first-line and advanced technical support for a clinical data management application.
Troubleshoot| resolve| and document issues related to Python-based integrations and PostgreSQL database.
Collaborate with vendors and internal teams to ensure stable AWS-based application hosting.
Support deployment activities and application upgrades in agile sprint cycles.
Apply ITIL principles to manage incidents| problems| and changes efficiently.
Maintain detailed documentation and knowledge base for recurring issues and fixes.
Proactively monitor application health and performance using cloud and data tools.
Communicate solutions and updates effectively to stakeholders and users.
Essential Skills: Primary - Veeva Vault Administration| PLSQL| Clinical Operations Knowledge
Secondary - AWS Cloud (infrastructure hosting and operations)Monitoring Logging Tools (e.g.| CloudWatch| ELK Stack)ITIL Framework (incident| change| and problem management)Agile Methodology (deployment and support processes)Document
Management Experience with Veeva Vault configuration and administration| PLSQL database scripting| clinical operations processes| integration and support of Salesforce and AWS cloud environments. Worked in support Enhancement model
Desirable Skills:
Keyword:
Skills: Veeva Vault Platform~PL/SQL