What are the responsibilities and job description for the Business Operations Associate -Tempe position at TEK Systems?
Overview
**This role must sit fully in office Tempe, AZ**
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
Responsibilities
Scope of Position:
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable.
Qualities include:
Building customer relationships, conflict resolution, professionalism, detail-oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment, and the ability to adapt to changes in the workplace
Essential Functions:
- Manage total accounts receivable with an Aging in excess of $3.5 million
- Management of customer accounts, including but not limited to invoicing, PO tracking, account resolution and working with client to resolve outstanding issues.
- Responsible for gathering the necessary data to assist Management with account specific decisions
- Support liaison for field offices and Operational Support Group with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
- Auditing accounts to ensure accurate billing and client specific information
Qualifications
Education and Experience:
Ideal candidates would have one or a mix of the following education and experience:
- 4 year degree in business, accounting or finance; leadership experience (college or other), related internship or work experience a plus.
- 4 year degree in non-business major, relevant experience in AR/Accounting/Finance preferred.
- 2 year degree and relevant experience in AR/Accounting/Finance required.
- Prior internship or work experience in customer service or a business, financial environment.
Qualifications:
- Exceptional organizational and analytical abilities
- Strong communication skills and work ethic
- Goal driven with problem solving skills
- Proficient in Microsoft Office (Excel and Word required)
- Ability to work multi-task, work independently and as a team player
Compensation: $21.63/hr and eligible for overtime bonus (quarterly)
Employees also receive a benefits package including a 401(k) company matched retirement savings plan, health plans, paid time off and holiday pay. See link below
https://www.teksystems.com/en/careers/benefits
The Company and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Salary : $4 - $22