Experienced Dental Front Desk

📍 Location: Katy, TX

🏢 Company: Teeth Talk Dentistry

🕒 Job Type: Full-time

We are a new start-up, patient-focused dental practice in Katy/Houston, Texas with a strong emphasis on efficiency, case acceptance, and collections. We are looking for an experienced Front Desk Coordinator who can confidently manage insurance, accounts receivable, and patient payments.

• Greet and check in/out patients professionally
• Verify PPO insurance, breakdown benefits, and present accurate estimates
• Submit, track, and follow up on insurance claims & aging reports (AR)
• Manage patient collections (co-pays, balances, payment plans)
• Present treatment plans and discuss financial options clearly
• Maintain a productive, well-managed schedule
• Answer phones and convert calls into scheduled appointments

• 2 years dental front desk experience REQUIRED
• Strong working knowledge of PPO insurance, EOBs, and claim follow-ups
• Experience in collections and reducing Account Receivables
• Confident discussing treatment costs and collecting payments same-day
• Experience with Open Dental (or similar dental software Eaglesoft / Dentrix)
• Reliable, detail-oriented, and results-driven

• $18 – $22/hour depending on experience

• Stable schedule (no weekends optional if applicable)
• Growth opportunity into office manager role

• Someone who can does insurance collections without supervision
• Strong communicator who can confidently discuss money with patients
• A team player who helps drive production and profitability

Apply on LinkedIn or email: TeethTalkDentistry@gmail.com

Company Description

Teeth Talk Dentistry is a trusted dental practice committed to providing exceptional oral healthcare services in a welcoming and patient-focused environment. Located in Katy, TX, our team is dedicated to helping patients achieve and maintain optimal oral health. We utilize advanced dental technologies and techniques to offer a wide range of services, from preventive care to restorative and cosmetic dentistry. Our mission is to empower patients with education and personalized care to enhance their overall well-being.

Role Description

This is a full-time, on-site role for an Experienced Dental Front Desk professional at our Katy, TX location. Responsibilities include managing patient check-ins and check-outs, scheduling appointments, maintaining accurate patient records, handling phone inquiries, and ensuring efficient day-to-day front desk operations. The role also involves providing exceptional customer service, verifying dental insurance, and coordinating billing tasks to support smooth practice management.

Qualifications

• Strong Phone Etiquette and proficiency in performing Receptionist duties
• Exceptional Customer Service and Communication skills for interaction with patients and team members
• Proficiency in Computer Literacy, including experience with scheduling and dental practice management software
• Prior experience in a dental or healthcare administrative role is a plus
• Ability to multitask in a fast-paced environment with attention to detail
• High school diploma or equivalent required; additional training or certification in dental administration is an advantage