What are the responsibilities and job description for the Alumni Program Manager position at TeenWorks Inc?
Description:
POSITION SUMMARY:
Under the supervision of the Alumni Services Director, the Alumni Program Manager will provide services to TeenWorks alumni participants. Caseload will include teens across the state, with a focus on those attending Ivy Tech and IUI and other Indianapolis campuses.
- Serve as a coach, guide, and resource to TeenWorks alumni participants
- Support TeenWorks alumni participants in their transition to higher education and encourage their retention and persistence through credential completion
- Meet with TeenWorks alumni participants on a regular basis to assess academic and personal progress towards the student’s Post-Secondary Success Plan and goals.
- Serve as a liaison to campuses and help connect TeenWorks alumni participants to curricular and co-curricular activities on campus (on-campus employment, career center, leadership development, service learning, financial aid, residential life, clubs, etc)
- Promote student success by facilitating TeenWorks cohort events that foster social engagement, habits of success, and career connections
- Support career exploration and development that helps students prepare for post-graduate employment
- Engage parents and relevant stakeholders in the post-secondary planning process
- Develop and maintain positive partnerships with community organizations, educational institutions, and businesses
- Utilize Salesforce as case management software for the purpose of data collection and outcome tracking
- Occasional travel within Indianapolis, to the TeenWorks offices in Muncie, Anderson, and Ft. Wayne and to in-state colleges and universities
- All other duties as assigned
SUCCESS INDICATORS:
Effectively deliver on program and personal metrics as indicated by the TeenWorks Pro and Alumni Services Logic Model and Strategic Plan
Requirements:QUALIFICATIONS:
- Bachelor’s Degree (preferably with at least 2 years of experience working in nonprofit programs or secondary education or higher ed)
- Must pass a drug screen and criminal background check
- Proficiency in Microsoft Office Suite
- Preferably bi-lingual?
