Chief Financial & Operating Officer

About Teen Lifeline

Teen Lifeline’s mission is to prevent teen suicide in Arizona by enhancing resiliency in youth and fostering supportive communities. This shapes the work we have done for more than 40 years, providing connection, hope, and support to Arizona youth through our peer-to-peer crisis services, suicide prevention education and community outreach, Life Skills development program for teen volunteers, and the Caring Contacts program supporting teens following a psychiatric emergency.

We care deeply about the young people and communities we serve, and we bring that same compassion and respect to our relationships with one another.

As an organization, we are committed to continually learning and improving while staying grounded in our mission. We want employees to feel supported in bringing ideas forward, challenging existing processes when something can be better, collaborating across departments, and helping one another succeed.

We value people who approach their work with integrity, curiosity, and a willingness to listen; who remain adaptable and resilient when circumstances change; and who create space for different perspectives, ideas, and experiences.

The Opportunity

Teen Lifeline is seeking a strategic, people-centered Chief Financial and Operating Officer (CFOO) who shares a passion for our mission to help lead our organization through its next phase of growth.

Reporting to the Executive Director/President, the CFOO will provide executive leadership across organizational operations, financial strategy, human resources, and governance. This role is especially well suited for a leader who sees the big picture, builds and scales strong systems, and improves the context of business operations by understanding how people, operations, and finances work together to support an organization’s mission.

This is an opportunity to help shape how Teen Lifeline grows and operates for the future while also strengthening the infrastructure that allows our organization to remain sustainable and continue providing hope and support to Arizona youth.

Key Responsibilities

• Lead and strengthen organizational operations, systems, processes, and administrative infrastructure.
• Identify opportunities to improve, streamline, and scale operations through people, technology, and process improvement.
• Provide strategic oversight of facilities, technology, contracts, insurance, vendors, purchasing, and organizational risk.
• Lead major operational initiatives, including Teen Lifeline’s capital campaign, future facility planning, and organizational transitions.
• Provide executive oversight of budgeting, forecasting, financial reporting, cash flow, and long-term financial planning.
• Partner effectively with outside accountants, auditors, banks, and other financial professionals.
• Directly supervise and empower the Associate Director of Operations and Associate Director of HR & Governance.
• Partner with senior leadership and the Board on organizational strategy, growth, staffing, and long-term planning.

Who We’re Looking For

We are looking for a leader who is:

• Strategic and visionary, with the ability to anticipate future organizational needs.
• People-oriented and approachable, with strong people-management skills.
• Adaptable and behaviorally flexible, able to adjust their leadership and communication style to different people and situations.
• A systems thinker who enjoys improving, optimizing, and scaling processes.
• Business-minded, with an understanding of how operations, finance, people, programs, and organizational culture connect.
• Focused on the big picture while knowing when a situation requires greater attention to detail.
• Comfortable empowering other leaders while maintaining clear expectations and accountability.

Qualifications

• Bachelor’s degree in business administration, nonprofit management, or a related field.
• At least 8 years of progressively responsible experience in organizational operations and financial leadership, including 3 years in a senior leadership or executive role.
• Demonstrated experience improving organizational systems and operations.
• Strong understanding of budgeting, financial reporting, cash flow, internal controls, and long-term planning.
• Experience managing and developing leaders and professional staff.
• Strong communication, judgment, collaboration, and problem-solving skills.
• Nonprofit leadership experience and experience with organizational growth, capital campaigns, facilities, human resources, or governance are highly valued.

Compensation & Benefits

Salary: $105,000 - $110,000 annually

Benefits include:

• Health insurance with 90% of the premium paid by Teen Lifeline
• Employer-sponsored dental and vision coverage
• Employer-paid life and short- and long-term disability insurance
• SIMPLE IRA with an employer match of up to 3%
• Paid vacation, sick time, and holidays
• Professional development opportunities
• Employee incentives and additional organizational benefits

Pay: $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Organizational management: 8 years (Preferred)
• Financial planning: 8 years (Preferred)
• Nonprofit management: 8 years (Preferred)
• Leadership development: 3 years (Preferred)
• Senior leadership: 3 years (Preferred)

Ability to Commute:

• Phoenix, AZ 85014 (Required)

Work Location: Hybrid remote in Phoenix, AZ 85014

Salary : $105,000 - $110,000