What are the responsibilities and job description for the Residential HVAC Service Technician position at Ted's HVAC, Plumbing, & Electrical?
About Us
At Ted’s, our mission is “raising the bar of the home service experience – one interaction at a time.” We’re a locally owned and rapidly growing company built on the values of curiosity, humility, professionalism, wholehearted commitment, and a champion’s mindset. Our team is dedicated to delivering exceptional service to our customers and creating an environment where our employees can thrive.
Position Overview
We’re seeking a skilled and customer-focused Residential HVAC Service Technician to join our growing team. The ideal candidate will have strong technical expertise, a problem-solving mindset, and a passion for delivering top-quality service in residential heating and cooling systems.
Responsibilities
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At Ted’s, our mission is “raising the bar of the home service experience – one interaction at a time.” We’re a locally owned and rapidly growing company built on the values of curiosity, humility, professionalism, wholehearted commitment, and a champion’s mindset. Our team is dedicated to delivering exceptional service to our customers and creating an environment where our employees can thrive.
Position Overview
We’re seeking a skilled and customer-focused Residential HVAC Service Technician to join our growing team. The ideal candidate will have strong technical expertise, a problem-solving mindset, and a passion for delivering top-quality service in residential heating and cooling systems.
Responsibilities
- Perform service, repairs, and maintenance on residential HVAC systems
- Diagnose heating and cooling issues and recommend solutions
- Service, diagnose, and repair furnaces, air conditioners, heat pumps, and indoor air quality systems
- Ensure all work meets local codes and safety standards
- Educate customers on system performance, efficiency improvements, and preventive maintenance
- Complete required documentation, invoices, and service records accurately
- Maintain a clean work area, company vehicle, and tools
- Represent Ted’s with professionalism and integrity
- Minimum of 2 years of residential HVAC experience preferred
- Strong diagnostic and problem-solving skills
- EPA certification required
- Excellent customer service and communication skills
- Valid driver’s license and clean driving record
- Ability to work independently and as part of a team
- Physical ability to perform job duties (lifting, climbing, working in confined spaces)
- Competitive pay
- Company vehicle, tools, and tablet provided
- Paid training and ongoing professional coaching
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
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