What are the responsibilities and job description for the Service Sales Representative - Commercial Roofing position at Tecta South Florida?
For over 30 years, Tecta America South Florida has been a trusted leader in commercial roofing, known for delivering exceptional quality and craftsmanship. Our team of experienced professionals is well-versed in a wide range of roofing systems, and our fully equipped sheet metal shop allows us to handle standard fabrications with precision and efficiency.
We are seeking a Service Sales Representative for our commercial roofing shop in Hialeah.
The Service Sales Representative is responsible for the business development of our Service Department. This includes our preventive maintenance service contract products. You will sell to new and existing clients and schedule sales appointments via self-generated leads. In your role, you will work in a business-to-business setting in which you will cover an assigned territory and build a portfolio of accounts via prospecting and referrals. Due to the nature of the services we offer, you will very rarely make one-call closes.
Job Functions:
- Visits customers’ or potential customers’ facilities to help determine overall roof service needs on a long-term basis and assists to design programs to meet those needs
- Conducts roof top inspections of existing systems and secures opportunities to quote on customer requirements. Prepares full estimate including pictures, drawings and other description
- Prepares professional quote for roof services and presents full scope of quotation to customers
- Maintain current information about customers, facilities, operations and personnel on customer contact management system
- Assists in the collection of outstanding receivables and identifies potential problems that may delay the payment of open invoices
- Provides sales and lost business reports
- Follow up on direct mail campaigns
- Present clients with the most appropriate solutions
- Assemble proposals and reports for clients
- Submit all contacts and documentation in a timely manner
- Follow up with clients on a periodic basis to ensure that their expectations are being met and to get referrals
- Work with Service Coordinator to understand where/how to generate additional leads and referrals
- Coordinate with the Service Department Manager to develop sales strategies and, when necessary, to close deals
- Manage the service projects won through your efforts
- Perform other related tasks as may be assigned
- Prospect via cold calls, emails, door-to-door calls, networking and referrals
Knowledge, Skills & Experience:
- 3 – 5 years sales experience in commercial roofing, construction or a related field
- Demonstrated success in sales, with a strong record of achievement and a proven ability to achieve results
- Ability to apply negotiation skills to a variety of sales situations.
- Ability to manage/qualify leads and close business through direct contact or over the phone
- Excellent track record in developing relationships with a high degree of integrity and trust
- Solid project management skills
- Solid verbal, written, interpersonal and listening skills
- High school diploma or equivalent
- Proficiency in Microsoft applications including SharePoint and CRM
- Ability to climb ladders and walk/inspect roof
- Valid driver’s license, clean driving record, reliable vehicle
- Ability to travel locally; out of the office 80% of the time
Tecta America South Florida, Inc. offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, paid holidays, etc.