What are the responsibilities and job description for the Dynamics Ccaas contact center position at TechVirtue LLC?
Job Title: Dynamics Ccaas contact center
Location: Atlanta, GA (5 Days Onsite)
Duration: Long Term
Senior role minimum 15 - 25:yrs exp preferred
Contact center module
Transformation
Dynamics and Power Apps
Job Description
Looking for a senior Dynamics CCaaS Contact Center Lead with 15 years of experience in contact center transformation projects. Candidate should have strong experience in Microsoft Dynamics, Power Apps, and CCaaS solutions.
Required Skills
Strong experience in Dynamics 365 and Power Apps
Experience with Contact Center/CCaaS modules
Hands-on experience in digital transformation projects
Integration and customization experience
Strong communication and leadership skills
Ability to work with business and technical teams
Telecom domain experience is a plus