What are the responsibilities and job description for the Level 1 Technician – iPhone, MacBook & Laptop Repairs position at Techtronics?
Techtronics is looking for a motivated, detail-oriented Level 1 Technician to join our team. Whether you’re a recent tech program graduate or have hands-on experience fixing devices at home or in a retail setting, this is your opportunity to build a long-term career in professional electronics repair.
We’re one of New York City’s highest-rated repair shops with a decade of experience and a reputation for fast, honest service. You’ll be working in a fast-paced, high-standards environment alongside experienced Level 2 technicians, store managers, and a supportive operations team.
Responsibilities:
- Perform basic repairs on iPhones, iPads, MacBooks, and PC laptops including:
o Screen, battery, and charging port replacements
o SSD upgrades and OS installs
o Keyboard and trackpad swaps
- Assist in running diagnostics to identify common hardware and software issues
- Maintain a clean, organized, and professional workstation
- Create accurate repair tickets and update job notes in our system
- Support the team by prepping devices, managing inventory, and handling quality checks
- Communicate effectively with front desk staff about job progress and timelines
Requirements:
- At least 1 year of experience in a tech repair or electronics-focused role. Pleease do not apply if your only experience is in IT. We need hardware repair experience.
- Familiarity with iPhone disassembly, laptop teardown, and basic component replacement
- Comfortable using screwdrivers, tweezers, and other handheld tools for precision work
- Reliable, punctual, and able to work well under pressure
- Willingness to learn and take direction from senior technicians
- Strong attention to detail and a commitment to doing the job right the first time
What We Offer:
- Hands-on training from senior technicians to help you advance to Level 2 and beyond
- Steady stream of real-world jobs and learning opportunities
- Tools, parts, and equipment provided at well-equipped workstations
- A clean, well-organized shop environment in high-foot-traffic NYC neighborhoods
- Performance-based bonuses and career growth path
- Locations easily accessible from Penn Station, Times Square, or Columbia University
If you’re serious about building your career in tech repair and want to be part of a trusted team, apply today with your resume and a brief note about your hands-on repair experience.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Work Location: In person
Salary : $20 - $23