What are the responsibilities and job description for the Technical Support Specialist position at Techstand LLC?
Job Title: Senior Technical Strategist
Location: 100% Remote
Interview Mode: Webcam
REQUIRED EXPERIENCE
- 10 years of experience customizing MessageWay, MWIR, TIBCO, and MOVEit, including a strong understanding of their strengths, limitations, configurations, customer support, troubleshooting, and associated networks.
- 10 years of MessageWay, MWIR, and MOVEit database architecture
- Strong interpersonal, analytical, and customer service skills, with the ability to collaborate effectively with management and stakeholders across multiple State departments.
- Experience configuring and testing MessageWay, MWIR, MOVEit, and TIBCO applications.
- Extensive experience with Software Development Life Cycle (SDLC) practices and methodologies, along with strong analytical and problem-solving abilities.
- Design, develop, test, document, package, and delivery of scripts
- PowerShell scripting
- Ability to develop and maintain strategic plans that support organizational and project objectives.
- Ability to assist customers in designing file transfer solutions that meet business and technical requirements.
- Experience in creating and defining FTS reports to meet customer needs as required.