What are the responsibilities and job description for the Quality Systems Subject Matter Expert (QERTS) position at TechSource?
At Salas O’Brien we tell our clients that we’re engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That’s why we’re committed to living our values every day: inspiring, achieving, and connecting as shared owners of our success with a focus on a sustainable future.
Building for the long-term means that all of our team members can expect to work on amazing projects with a people-first approach to problem solving. It also means that each member of our team has truly limitless potential to build a unique, meaningful, and high-impact career—and they’ll receive great total rewards along the way.
About Us:
Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow’s requirements are today’s opportunities, and we are here to design lasting solutions for pressing challenges.
We work across a variety of industries providing integrated engineering and consulting services. Our specialized experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more.
Our technical expertise is paired with an exceptional team of business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to life every day.
Job Summary:
We are seeking an experienced Quality Evaluation Requirements Tracking System (QERTS) Subject Matter Expert (SME) to support the Associate Laboratory Directorate for Weapons Production (ALDWP) at Los Alamos National Laboratory. This short-term, high-impact engagement focuses on restoring and optimizing the integrity of the QERTS environment by identifying, analyzing, and resolving existing system issues while providing expert guidance on QERTS processes and best practices.
The successful candidate will leverage extensive QERTS experience to troubleshoot complex database and workflow issues, improve data quality, and ensure the system accurately supports weapons surveillance, quality evaluation, and reporting activities. This role requires an individual who can work independently, collaborate with program stakeholders, and provide practical solutions within a highly regulated national security environment.
Responsibilities:
- Serve as the subject matter expert for the Quality Evaluation Requirements Tracking System (QERTS).
- Analyze, troubleshoot, and resolve existing QERTS data, workflow, and configuration issues.
- Investigate and correct system errors while ensuring data integrity and traceability.
- Review quality evaluation requirements, surveillance records, and workflow processes for accuracy and completeness.
- Support users in identifying root causes of recurring system issues and implement sustainable corrective actions.
- Collaborate with program personnel to improve QERTS processes and documentation.
- Develop recommendations for system improvements, process efficiencies, and long-term maintenance.
- Provide knowledge transfer and technical guidance to internal personnel responsible for ongoing QERTS administration.
- Document findings, corrective actions, and recommendations to support future operations.