What are the responsibilities and job description for the It Support - WI candidates only position at Technoviz LLC?
Top Skills & Experience: 1-2 years' experience in the following
- Serve as a customer service data reporting contact for schools and districts in Wisconsin.
- Create, oversee and monitor requests, incidents, and problem resolution using user support "ticketing" software.
- Work with school districts to help them understand how to use WISEdata and WISEdash for data reviews.
- Openness to presenting training sessions, even better if experienced with doing so
Other required skills:
- Provide on-site or virtual training when appropriate.
- Understanding of application programming interface (API) technologies
- Knowledge of data warehousing and reporting
- Assist WISE data product owner in identifying state reporting process improvements
through business process analysis.
- Serve as a customer service data reporting contact for schools and districts in Wisconsin.
- Create, oversee and monitor requests, incidents, and problem resolution using user support "ticketing" software.
- Work with school districts to help them understand how to use WISEdata and WISEdash for data reviews.
- Openness to presenting training sessions, even better if experienced with doing so
Other required skills:
- Provide on-site or virtual training when appropriate.
- Understanding of application programming interface (API) technologies
- Knowledge of data warehousing and reporting
- Assist WISE data product owner in identifying state reporting process improvements
through business process analysis.
Salary : $28