What are the responsibilities and job description for the Desktop Support I - CURRENT WI residents position at TECHNOVIZ LLC?
This is a continuation of 155963. Please do not resubmit previous candidates.
Top Skills & Years of Experience:
Top Skills & Years of Experience:
- 1-3 years customer service experience providing IT desktop support
- 2-year degree in an IT related field or current progress towards a degree in combination with experience.
- Working knowledge with Microsoft Active Directory.
- Working knowledge with Microsoft SCCM imaging software.
- Provide daily support for PC hardware and software, including Windows 11, Office 365 and other departmental and enterprise applications.
- Participate in installing, configuring, and maintaining computer operating systems and images.
- Install and troubleshoot peripherals for users, including printers, scanners, and AV equipment.
- Aid in troubleshooting smartphones and other related ad hoc devices.
- Point of Sale experience.