Trainer & Content Developer

Job Title: Trainer & Content Developer

Work location: Plano, TX (Permanent remote work accepted from anywhere in US)

Note: They must have cloud computing training experience and be able to develop training and deliver classroom training.

Key Responsibilities:

Training Design & Content Development:

• Design, build, and refine cloud computing training materials, including curricula, learning assets, and hands‑on workshop materials aligned to defined technical requirements.
• Develop role‑based and scenario‑driven content to support cloud foundations, cloud support, and evolving IT roles transitioning from on‑premise to cloud environments.
• Collaborate with Cloud SMEs to validate technical accuracy, assumptions, and real‑world applicability of all training materials.
• Incorporate feedback from reviews, pilots, and delivery sessions to continuously improve training quality and learner outcomes.

Training Delivery & Facilitation:

• Act as an instructional facilitator for instructor‑led cloud training sessions, working in close partnership with Cloud SMEs during delivery.
• Deliver engaging, interactive training that blends conceptual instruction with hands‑on exercises and practical use cases.
• Adapt delivery approach to different audiences (e.g., service desk, field technicians, IT support roles) based on skill levels and cloud exposure.

Collaboration & Program Support:

• Work under the guidance of a Learning Advisor to align training content and delivery with best practices, program objectives, and client expectations.
• Participate in content reviews, pilots, and coordination sessions across learning, cloud, and client stakeholder teams.
• Support training readiness for deployment by ensuring materials are complete, validated, and delivery‑ready.

Required Qualifications:-

• Proven experience designing and delivering technical training or workshops, preferably in cloud computing or infrastructure transformation contexts
• Hands‑on knowledge of cloud concepts and environments (e.g., cloud support models, cloud infrastructure services, cloud role transformation).
• Demonstrated ability to translate complex technical concepts into clear, practical learning experiences
• Experience collaborating with Subject Matter Experts to develop and validate technical content
• Strong facilitation, communication, and stakeholder collaboration skills

Preferred Qualifications:

• Experience supporting enterprise IT transformation or cloud adoption programs
• Background in instructional design, adult learning principles, or technical enablement programs
• Prior experience delivering instructor‑led training in enterprise or consulting environments

Working Model:

• Fulltime or project‑based role aligned to training build and deployment phases.
• Works closely with Learning Advisors and Cloud Subject Matter Experts as part of a broader training delivery team.