What are the responsibilities and job description for the Agile Coach/Scrum Master position at Technogen, Inc.?
Hi,
Greetings of the day!
We are looking to Hire a Talented Professional for the below Job opportunity with one of our clients,
If you're interested, please share your updated resume at your earliest convenience, and I’ll be happy to provide more details about the role.
Position: Agile Coach/Scrum Master
Location: Franklin, TN 37067 (100% onsite)
Duration: Long Term Contract
Job Description:
Additional points shared by the client regarding their requirement:
• Ability to work as 50% Scrum Master and 50% Agile Coach supporting other teams.
• Clinical applications/healthcare experience is mandatory.
• 5 years of Agile experience, with 15 years of overall experience being ideal
• Flexibility to manage multiple priorities and switch between Scrum Master and Agile Coach responsibilities.
Key Responsibilities:
Agile Delivery Leadership
• Facilitate Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives)
• Ensure backlog readiness and sprint discipline
• Coach Product Owners on prioritization and backlog refinement
• Remove impediments that affect team velocity and delivery predictability
• Establish and monitor key performance metrics (velocity, cycle time, throughput, defect trends)
• Balance planned sprint work with operational interruptions and production support
Agile Transformation & Coaching
• Lead the organization’s transition from waterfall to agile delivery practices
• Educate teams and stakeholders on agile principles and values
• Coach leadership on agile governance and portfolio alignment
• Introducing agile best practices while adapting to healthcare regulatory requirements
• Promote continuous improvement and psychological safety within teams
• Assess team maturity and implement improvement roadmaps
Governance & Enterprise Alignment
• Align team delivery with enterprise strategic objectives
• Integrate agile practices within existing PMO and change governance structures
• Support traceability between initiatives, releases, and compliance requirements
• Ensure audit readiness and documentation standards are maintained in an agile model
• Partner with portfolio management and leadership teams to increase delivery transparency
Cross-Platform Delivery Coordination
• Support teams delivering across enterprise platforms
• Coordinate cross-team dependencies
• Collaborate with infrastructure, integration, and operations teams
• Ensure delivery practices account for ITSM and change management requirements
Metrics, Reporting & Continuous Improvement
• Establish baseline delivery metrics
• Provide executive-level reporting on delivery health and risk
• Identify bottlenecks and implement process improvements
• Utilize data to drive improvement
Required Qualifications
• 5 years as a Scrum Master in enterprise environments
• 3 years’ experience leading agile transformation from waterfall to agile
• Strong understanding of Scrum, Kanban, and scaled agile concepts
• Experience in regulated industries (healthcare preferred)
• Familiarity with tools such as Azure DevOps, Jira, or similar backlog systems
• Strong facilitation, stakeholder management, and conflict resolution skills
• Ability to operate at both team and executive levels
Preferred Qualifications
• Experience in healthcare provider or behavioral health environments
• Experience integrating agile with ITIL / ITSM practices
• Experience in enterprise portfolio alignment or SPM environments
• SAFe, CSM, or similar certifications (practical experience prioritized over certification)