What are the responsibilities and job description for the Desktop Support - Service Management position at Techno-Comp, Inc.?
Job Title: Desktop Support – Service Now
Location: Malvern, PA
Duration: 6 months
- ServiceNow_IT Service Management
- L2/L3 desktop support
- Excellent analytical & troubleshooting skills Good knowledge in desktop operating systems and troubleshooting issues.
- Strong communication skills, Good Personality / Present ability Client-side Mail system (MS Outlook), MS Office and other Industry standard applications
- Experience in managing VIP clients Printer Support and Troubleshooting.
- Device Validation
- Visual inspection of devices as requested Device Inventory capabilities and physical comparison to inventory lists Roles & Responsibilities
- Basic troubleshooting and repair of IT equipment failures
Salary : $25 - $26