What are the responsibilities and job description for the Customer Service/Scheduler position at Techno-Coat Inc?
RESPONSIBILITIES:
1. Develop prioritized daily schedules based on customer demand, production capacity, and material availability.
2. Determine lead-time order priorities to ensure timely completion.
3. Communicating with customers and internal manufacturing teams.
4. Input customer data into company systems.
5. Perform additional responsibilities as requested to achieve business objectives.
QUALIFICATIONS:
1. Highly developed communication and interpersonal skills.
2. The ability to work effectively in a team and motivation to take ownership for the highest level of accuracy and positive results the team can provide.
3. The ability to thrive in a fast-paced environment with frequently changing priorities
4. Evaluate situations and make appropriate decisions, while using creative problem-solving skills
5. The ability to use the office automation, communication, software and tools
6. Build positive working relationships internally and externally
7. High School Diploma, GED, or equivalent required
8. Previous scheduling experience required
Job Type: Full-time
Pay: $48,000.00 - $56,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Production planning: 2 years (Required)
- Customer service: 2 years (Required)
Work Location: In person
Salary : $48,000 - $56,000