What are the responsibilities and job description for the Voice Engineer position at Technix LLC?
Position: Voice Engineer
Duration: 6 months
Location: Minneapolis, Minnesota (90% Onsite work and 10% Remote work)
The City of Minneapolis is soliciting responses from the approved Information Technology Staff Augmentation Consulting Pool for a Systems Analyst resource. Refer to the Staff Augmentation proposal submitted for the category "Systems Analyst".
Potential Assignments Are
Duration: 6 months
Location: Minneapolis, Minnesota (90% Onsite work and 10% Remote work)
The City of Minneapolis is soliciting responses from the approved Information Technology Staff Augmentation Consulting Pool for a Systems Analyst resource. Refer to the Staff Augmentation proposal submitted for the category "Systems Analyst".
Potential Assignments Are
- Working with incidents and service requests related to telephony service and call processing systems.
- Escalations of issues with telephony vendors.
- Attend planning meetings and gather information on telephony related infinitives.
- Advise on contracts related vendor telephony support.
- Assist with planning and migration to new telephony and call processing systems.
- General knowledge of supporting classic on-premises PBX systems (minimum 5 years' experience).
- Demonstrated use in ability to work with a team and independently
- Managing work with support vendors (minimum 5 years' experience).
- Demonstrated ability to gather requirements for telephony related projects (minimum 5 years' experience).