GIS Solutions Architect

Position: GIS Solutions Architect

Duration: 6 months

Location: Carson City, NV (Onsite from day 1)

Interview Mode: Teams

Job ID: 160433

Agency: Department of Transportation

Skills Required:

• Bachelor’s degree in Computer Science, GIS, Information Systems, Engineering, or related field.
• 9 years of experience in solution architecture, with 5 focused on enterprise GIS.
• Deep hands-on experience with ArcGIS Enterprise, ArcGIS Online, and related components.
• Strong background in SQL Server, identity management, networking, and security principles.
• Experience with FME Flow/Server and advanced data integration patterns.
• Proven ability to design and document hybrid cloud/on prem architectures.
• Demonstrated ability to work across teams and lead architectural decisions.

Skills Preferred:

• Experience with Esri Roads & Highways, and enterprise GIS modernization programs.
• Familiarity with Change Management Principles/IT governance processes and enterprise backup/recovery strategies.
• Certifications such as Esri Enterprise System Design, FME Certified Professional, GISP, or ITIL.
• Prior experience supporting large, distributed operational environments (transportation, utilities, public sector).

Key Responsibilities:

Enterprise GIS Architecture

• Lead solution architecture for ArcGIS Enterprise (Portal, Server, Pro), ArcGIS Online, and associated services including feature services, map services, and geoprocessing.
• Architect data integration solutions using FME Flow/Server, ETL pipelines, and APIs.
• Define architecture patterns for performance, resilience, and backup/recovery and CAB governance processes.
• Partner with product owners to translate use cases into scalable solution designs; guide designs through security, network, and data architecture reviews.
• Create roadmaps, architecture decision records (ADRs), and solution blueprints; mentor engineering staff on architectural patterns and high-quality implementation practices.
• Establish non-functional requirements (availability, RTO/RPO, latency, throughput) and implement performance tuning strategies for GIS services.
• Drive operational excellence through observability standards (logging, metrics, tracing), runbook creation, post-incident reviews, and continuous system hardening.
• Provide architectural leadership for Esri Roads & Highways and other enterprise GIS programs as needed.
• Lead architectural direction and oversight for NDOT’s GIS Upgrade Automation initiatives, including coordination with Esri on automated ArcGIS Enterprise upgrade processes, runbook
• development, and ensuring reliable, repeatable upgrade pipelines across DEV, TEST, and PROD environments.

Service Desk & Operational Support

• Serve as the tier-three architectural escalation point for GIS-related incidents and service requests routed through NDOT’s IT Service Desk, ensuring timely diagnosis, technical guidance,
• and durable resolution paths.
• Collaborate proactively with Service Desk technicians to troubleshoot complex GIS platform issues (ArcGIS Enterprise, SQL Server, FME Flow, identity/authentication, performance) and
• ensure clear, actionable resolution steps.
• Provide technical direction and repeatable patterns to reduce recurring incidents and improve user experience across divisions.
• Review ticket trends with IT GIS leadership to identify opportunities for platform hardening, architectural refactoring, or process improvement.
• Support communication related to planned changes, outages, or service impacts in coordination with Service Desk notification processes.
• Partner with departmental users to understand issues raised in Service Desk tickets and translate systemic needs into architectural improvements or actionable backlog items.