Business Analyst

Position: Business Analyst

Duration: 12 months with extension Possible

Location: Columbia, SC (Onsite) 

Interview Process: 2 rounds, first round will be via Teams, 2nd round will be in person

Special Requirement:

Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.

Job Description:

The South Carolina Depart of Transportation (SCDOT) is seeking an experienced Business Analyst to support the  Information Technology Services Project Management Office (PMO) in analyzing business processes, documenting workflows, supporting system implementations, and assisting with project coordination activities.

The Business Analyst will work closely with project managers, business units, and technical teams to document current and future state workflows, identify system integration points, and support the successful delivery of IT projects. This role requires strong analytical skills, experience with enterprise systems, and the ability to translate business needs into clear technical and functional requirements.

The resource will place a key role in helping the PMO understand operational processes, improve system interactions, and support implementation efforts across multiple IT initiatives.

Responsibilities

Business Process Analysis & Workflow Mapping

• Facilitate meetings and working sessions with business units and technical teams to understand operational processes.
• Document current state business workflows including process steps, inputs, outputs, and system interactions.
• Develop future state process maps and workflows aligned with system capabilities and project goals.
• Identify opportunities for process improvements, automation, and efficiency gains.
• Product clear process documentation including:
  • Workflow diagrams
  • Process maps
  • Business process narratives
  • Standard operating procedures

System Integration & Data Flow Analysis

• Assist in documenting system integrations and data flows between enterprise applications
• Analyze how systems exchange data and identify dependencies between systems.
• Document integration points, system interactions, and upstream/downstream impacts.
• Work with technical teams to understand APIs, interfaces, and system dependencies.
• Assist in identifying risks or gaps related to system integrations.

Requirements Gathering and Documentation

• Work with stakeholders to gather and document business and functional requirements.
• Translate business needs into structured documentation that can be used by development teams or vendors.
• Develop and maintain artifacts including:
  • Business Requirements Documents (BRDs)
  • Functional Requirements
  • Use cases and user stories
  • Requirements traceability matrices

Project Management Office (PMO) Support

• Support PMO project managers on multiple active projects.
• Assist with tracking project tasks, action items, and deliverables. PMO administrative tasks
• Help maintain project documentation

Stakeholder Engagement

• Work with business units, technical teams, and project manager to ensure clear understanding of requirements and project objectives.
• Facilitate workshops and discussions to validate workflows and system functionality.
• Support collaboration between business and technical stakeholders throughout project lifecycles.

Testing & Implementation Support

• Assist with development of system testing documentation, including test plans and test cases.
• Support User Acceptance Testing (UAT) activities and documentation.
• Validate that system functionality aligns with documented business requirements.
• Assist with implementation readiness activities as needed.

Required /Desired Skills:

• Bachelor’s degree in Information Systems, Business Administration, or Computer Science
• 5 year of experience as a Business Analyst supporting IT projects or enterprise systems.
• 5 years of experience analyzing system integrations and data flows between applications.
• 5 years of experience gathering and documenting business functional requirements.
• 5 years of experience facilitating meetings and workshops with business and technical stakeholders.
• 5 years of experience with system integrations, APIs, and data exchange between enterprise systems.

Preferred Skills

• Experience supporting a Project Management Office (PMO).
• Experience working on enterprise IT systems implementations or modernization efforts.
• Experience using process modeling tools such as Visio, Lucidchart, or similar.

Soft Skills:

• Strong analytical, documentation, and communication skills.