Inside Sales Representative

TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.

Job Purpose

Now Hiring for an Inside Sales Representative in Stephenville, TX that will play a critical role in driving customer satisfaction, sales growth, and operational efficiency. Competitive pay and comprehensive benefits package!

As a global leader in the energy industry, TechnipFMC offers a dynamic and exciting environment with limitless possibilities to explore career opportunities and realize your full potential. We invite you to bring your energy, every day.

Job Description

• Build and sustain strong, long-term customer relationships, serving as a trusted partner in their business operations.
• Leverage CRM systems (e.g., Salesforce) to track customer interactions, identify opportunities, and ensure seamless communication.
• Actively identify and promote opportunities for additional sales and value-added services, aligning with TechnipFMC's sustainability and innovation goals.
• Manage customer requests for quotations, lead times, order placements, and expediting while ensuring accurate and timely communication.
• Prepare and deliver tailored quotations, leveraging automated tools to ensure efficiency and accuracy.
• Assist with strategic account planning, collaborating with account managers and marketing teams to drive revenue growth.
• Coordinate with planning and manufacturing teams to align order backlog with customer needs and delivery timelines.
• Monitor and communicate any missed deliveries or delays, providing solutions to mitigate the impact on customers.
• Drive process improvements by identifying inefficiencies and eliminating non-value-added tasks.
• Investigate and resolve customer complaints through root cause analysis and corrective actions, utilizing tools like the Quality Notification System.
• Process return material requests, credit requests, and pricing calculations for custom orders while adhering to margin guidelines.
  
  

Job Description Cont.

• Utilize digital platforms and data analytics to streamline workflows, monitor sales trends, and improve customer engagement.
• Actively contribute to the adoption of digital tools for customer communication, demand forecasting, pricing optimization, and enhanced customer support.
• Represent customer issues and update leadership on key trends and areas for improvement.
• Support new product launches, ensuring customers are educated on features, benefits, and applications.
  
  

You Are Meant For This Job If

• High School Diploma or GED required.
• Bachelor’s degree or 3 years of relevant experience in customer service, sales, or supply chain.
• Proven track record of customer-centric behavior and driving customer success.
• Strong communication and interpersonal skills with the ability to build rapport across diverse teams.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Preferred proficiency in CRM and ERP systems (e.g., Salesforce, SAP).
• A willingness to learn, adapt, and promote emerging technologies.
• Demonstrated flexibility, self-motivation, and a sense of urgency in a fast-paced environment.
• Team-oriented, with the ability to collaborate effectively in a matrixed organization.
• Positive attitude with a professional and friendly demeanor.
• Valid driver’s license.
• Commitment to continuous learning and professional development.
  
  

Skills

Inside Sales

CRM Software

Customer Service

Business Communication

Leadership Competencies

Demonstrate Customer Intimacy

Create Inclusive Culture

Problem Solving

Lead with a Lean Mindset

Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture.

TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain.