What are the responsibilities and job description for the Front Office Person position at Technics Dental Laboratory?
Front Office Associate
Technics Dental Laboratory – Margate, FL
Technics Dental Laboratory, a privately owned crown-and-bridge dental laboratory proudly serving South Florida for over 43 years, is seeking a Front Office Associate to support communication between dental offices, patients, drivers, and our internal production team.
We are looking for someone who is outgoing, organized, dependable, flexible, and coachable, with strong attention to detail and interest in a long-term position.
Responsibilities
No phone calls, please.
Technics Dental Laboratory – Margate, FL
Technics Dental Laboratory, a privately owned crown-and-bridge dental laboratory proudly serving South Florida for over 43 years, is seeking a Front Office Associate to support communication between dental offices, patients, drivers, and our internal production team.
We are looking for someone who is outgoing, organized, dependable, flexible, and coachable, with strong attention to detail and interest in a long-term position.
Responsibilities
- Answer incoming calls and respond to emails
- Enter and track cases in the laboratory system
- Receive and prepare cases for shipping and delivery
- Research case status and support doctor office inquiries
- Coordinate with drivers and internal departments
- Greet dentists and patients visiting the laboratory
- Assist with scanning, filing & documentation
- Help ensure smooth daily front office operations
- Bilingual English/Spanish
- Dental, medical, or laboratory office experience
- Basic dental terminology knowledge
- General computer proficiency (Google Workspace helpful)
- Company-supplemented medical insurance
- Dental insurance
- Paid sick time
- Paid vacation
- 401(k) with generous company match (after 1 year)
No phone calls, please.