What are the responsibilities and job description for the Technical Writer position at Technical Systems Integration, Inc.?
Description
Technical Systems Integration, Inc. is seeking a Technical Writer to support Interactive Electronic Technical Manual (IETM) development and updates for the Navy Surface Assessment Model (NSAM) 2.0 program for Naval Surface Warfare Center Panama City Division (NSWC PCD). This position will update and maintain S1000D-compliant IETMs to reflect technology refresh hardware changes and NSAM 2.0 graphical user interfaces, workflows, and operational procedures. The Technical Writer will work with advanced content management systems and collaborate with engineers, developers, and fleet operators to ensure technical documentation is accurate and usable for Navy personnel.
Interactive Electronic Technical Manual (IETM) Development & Updates
Education:
Technical Systems Integration, Inc. is seeking a Technical Writer to support Interactive Electronic Technical Manual (IETM) development and updates for the Navy Surface Assessment Model (NSAM) 2.0 program for Naval Surface Warfare Center Panama City Division (NSWC PCD). This position will update and maintain S1000D-compliant IETMs to reflect technology refresh hardware changes and NSAM 2.0 graphical user interfaces, workflows, and operational procedures. The Technical Writer will work with advanced content management systems and collaborate with engineers, developers, and fleet operators to ensure technical documentation is accurate and usable for Navy personnel.
Interactive Electronic Technical Manual (IETM) Development & Updates
- Update NSAM IETMs to reflect Technology Refresh Hardware changes, including new components, systems, and equipment configurations
- Revise IETM content to document NSAM 2.0 graphical user interfaces (GUIs), workflows, and operational procedures
- Develop and edit technical content for S1000D-compliant IETMs, ensuring compliance with Navy documentation standards
- Create and maintain data modules following S1000D specifications and information architecture
- Update technical procedures, maintenance instructions, and troubleshooting guides based on system changes
- Ensure IETM content accuracy through collaboration with system engineers, software developers, and subject matter experts
- Utilize XML and SGML coding for electronic technical manual conversions, new developments, and updates
- Work with content management software to create and publish S1000D IETMs and PDF technical manuals
- Maintain and update technical documentation in the Model-Based Product Support (MBPS) database
- Access technical manuals and feedback reports in MBPS as a Technical Data Consumer persona
- Organize technical content and complete writing assignments according to Navy standards for order, clarity, conciseness, style, and terminology
- Maintain records and files of documentation work and revisions in accordance with configuration management procedures
- Review technical reports, manuals, and documentation for technical accuracy, completeness, and consistency
- Edit and format technical documentation to ensure compliance with MIL-STD-31000B and related specifications
- Validate technical procedures through review with engineers and operational personnel
- Incorporate technical feedback and engineering change notifications into IETM updates
- Ensure documentation meets Government quality standards and fleet usability requirements
- Review and recommend revisions to improve documentation clarity, accuracy, and effectiveness
- Interface with NSAM 2.0 engineering team, software developers, and system integrators
- Coordinate with Government technical representatives to validate documentation requirements
- Participate in technical reviews, engineering meetings, and Integrated Product Team (IPT) sessions
- Provide training and technical assistance to end users of content management software and publishing tools
- Support documentation working group meetings and provide status updates on IETM development
- Respond to fleet feedback and incorporate user experience improvements into documentation
Education:
- Bachelor's degree in Technical Communication, English, Journalism, Engineering, Computer Science, or related field
- 3 years of professional experience in technical writing and editing for complex technical systems
- Demonstrated experience with Interactive Electronic Technical Manuals (IETMs) and S1000D documentation standards
- Proven experience with XML and SGML coding for electronic technical documentation
- Experience using content management systems for technical documentation development and publication
- Advanced proficiency with XML and SGML markup languages for technical documentation
- Strong working knowledge of S1000D specification and data module development
- Experience with content management software for IETM creation and publishing
- Proficiency with technical documentation tools, including Arbortext, Oxygen XML Editor, or similar applications
- Excellent written communication skills with the ability to create clear, accurate technical content
- Strong understanding of technical documentation standards, including MIL-STD-31000B
- Ability to translate complex technical information into user-friendly documentation
- Capable of working with engineers and technical subject matter experts to extract and validate information
- Strong attention to detail and commitment to documentation accuracy
- Proficiency with Microsoft Office Suite and Adobe Acrobat for documentation review and distribution
- S1000D Practitioner or Specialist certification
- XML/SGML professional certification
- Society for Technical Communication (STC) certification
- Certified Professional Technical Communicator (CPTC)
- Arbortext certification or equivalent content management system certification
- Security Clearance: SECRET clearance required
- Citizenship: U.S. Citizenship required