Microsoft Administrator

Microsoft Administrator responsible for the implementation, management, migration, and support of an organization's Microsoft 365 and Active Directory environments, ensuring optimal performance, security, and user access.

Key Responsibilities

• User and Identity Management: Administer the lifecycle of user accounts, groups, and licenses in both on-premises Active Directory and Microsoft Entra ID (formerly Azure AD), including provisioning, deactivation, password management, and role assignments.

• Security and Compliance: Implement and maintain security measures such as MFA, Conditional Access, and DLP. Ensure compliance with internal policies and regulatory requirements for data security and privacy.

• System Maintenance and Monitoring: Monitor the health, performance, and usage of Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive) and the Active Directory infrastructure.

• Technical Support and Troubleshooting: Provide technical support for M365 and AD-related issues, resolving authentication and client-side problems.

• Automation and Scripting: Use PowerShell or other automation tools to streamline administrative tasks and improve efficiency.

• Collaboration and Integration: Work closely with IT teams to integrate Microsoft 365 and AD services with business applications. Manage Azure AD Connect for directory synchronization.

• Documentation and Training: Create and maintain technical documentation, procedures, and user guides. Provide training on new features and best practices.

• Migration: Design and implement solutions to migrate email servers/mailboxes (Exchange, G-Suite, Thunderbird) to Microsoft 365. Support Teams, SharePoint, and OneDrive migrations. Maintain reliable backup and recovery processes for directory data and M365 content.

Qualifications and Skills

• Experience: Proven background in managing and supporting Microsoft 365, Azure AD, and on-premises Active Directory.

• Technical Proficiency: Strong understanding of Microsoft 365 architecture, Windows Server OS, networking concepts (DNS, TCP/IP), and cloud security principles.

• Problem-Solving: Excellent analytical skills for diagnosing and resolving complex technical issues.

• Communication: Strong written and verbal communication abilities for both technical and non-technical audiences.

• Certifications: Relevant Microsoft certifications are preferred (e.g., Administrator Expert, Azure Administrator Associate, Identity and Access Administrator Associate).

• Automation: Proficiency in PowerShell scripting.

Core Technologies

• Microsoft Entra ID (Azure AD)

• Exchange Online

• SharePoint Online

• Microsoft Teams

• OneDrive for Business

• Active Directory Domain Services (AD DS)

• Group Policy Objects (GPOs)

• PowerShell

• Microsoft SMS/Intune for device management