What are the responsibilities and job description for the Equipment Field Service Technician position at Technica USA?
Technica, USA (www.technica.com) is a leading supplier of advanced equipment solutions for the printed circuit board (PCB) and printed circuit board assembly (PCBA) industries. We are committed to delivering high-quality technology and exceptional customer support to manufacturers across the U.S.
Position Overview
Technica is seeking a highly motivated Equipment Field Service Technician to install, service, and support capital equipment used in PCB and PCBA manufacturing environments. This role is responsible for equipment installation, preventive maintenance, troubleshooting, repairs, and rebuilds at customer sites. The ideal candidate is hands-on, self-directed, customer-focused, and operates with the highest level of integrity and professionalism.
Key Responsibilities
- Install, commission, and service capital equipment at customer facilities
- Diagnose and troubleshoot mechanical, electrical, and control system issues
- Perform preventive maintenance, repairs, and equipment rebuilds
- Conduct equipment audits and performance evaluations
- Provide on-site technical support to resolve customer production challenges
- Document service activities and generate detailed service reports
- Maintain strong customer relationships through effective communication and responsive service
Qualifications
- Minimum of 2 years of experience in a PCB or PCBA manufacturing environment, or related industry
- Valid U.S. driver’s license
- legally authorized to work in the United States
- Stable work history with verifiable positive references
Required Skills & Abilities
- Willingness to travel domestically more than 50% of the time, often on short notice
- Strong work ethic with a positive, solution-oriented “whatever it takes” attitude
- Self-motivated and capable of working independently with minimal supervision
- Strong commitment to customer satisfaction and service excellence
- Excellent communication and interpersonal skills
- Ability to leverage all available resources to diagnose and resolve technical issues
- Proficiency with computers, including the ability to create detailed service and equipment
- Ability to read and interpret electrical schematics
- Experience troubleshooting and maintaining PLC-controlled equipment
- Comfortable working around industrial equipment, chemicals, and environmental conditions typical of PCB and PCBA manufacturing facilities
Preferred Qualifications
- Prior experience servicing Wise equipment
Salary : $35 - $43