What are the responsibilities and job description for the Splunk SME – Scorecard & VMware/WAP Observability Support position at TECHNEPTUNE CONSULTING INC?
Splunk SME
- Configure and maintain ingestion of monitoring events from ScienceLogic and related observability platforms into Splunk.
- Implement client-defined data parsing, field extraction, normalization, and event enrichment requirements.
- Develop operational dashboards and scorecards providing visibility into infrastructure health, availability, capacity, and performance.
- Create reports and visualizations that support monitoring operations, service reviews, and operational decision-making.
- Validate monitoring data quality, completeness, and event flow across integrated monitoring platforms.
- Support integration testing and troubleshooting between ScienceLogic, Splunk, and ServiceNow.
- Configure searches, alerts, and monitoring views required by infrastructure and operations teams.
- Analyze monitoring trends and recurring alert patterns to support continuous improvement initiatives.
- Assist in establishing observability metrics, KPI reporting, and monitoring adoption measurements.
- Develop operational documentation, knowledge transfer materials, and support procedures for ongoing platform management.