Office Manager

The Office Manager at Technagy plays a vital role in maintaining smooth daily operations and ensuring our team has the support, structure, and resources needed to serve clients with excellence. This role oversees administrative workflows, supports finance, HR, and benefits functions, coordinates cross-department communication, and manages the office environment to uphold Technagy’s “Empowering You” culture. This role requires strong ownership, initiative, and the ability to independently manage recurring operational cycles and follow-through across departments.The Office Manager brings organization, clarity, and proactive problem-solving to the center of the business—helping streamline processes and reinforce accountability across the company.

Key Responsibilities

Administrative Operations

• Manage daily office operations to maintain an efficient, organized, and professional work environment.
• Serve as the first point of contact for visitors, vendors, and internal requests.
• Oversee office supplies, equipment, and vendor relationships.
• Maintain digital and physical filing systems, ensuring accessible and accurate documentation.
• Support the executive leadership team with scheduling, coordination, and administrative tasks.

Inventory Management

• Track, manage, and organize IT hardware inventory (laptops, peripherals, licensing accessories, onboarding/offboarding kits, etc.).
• Maintain accurate records of new equipment, deployments, returns, and retirements.
• Coordinate with the Help Desk and Procurement for device preparation, asset tagging, and RMA processes.
• Monitor stock levels and proactively reorder items to prevent shortages.
• Keep storage and inventory areas clean, organized, and compliant with internal controls.
• Assist with quarterly or annual asset audits and reconciliation.

Finance & Accounting Support

• Assist the Finance/Admin department by gathering invoices, receipts, and documentation for bookkeeping.
• Help with reconciliations, vendor follow-ups, purchase approvals, and expense tracking.
• Coordinate with Autotask, QuickBooks Online, and AlternativePayments workflows when needed.
• Maintain accuracy and timeliness in administrative components of the month-end process.

Payroll Support

• Prepare and collect timesheets, PTO changes, benefit deductions, and other payroll-related inputs.
• Ensure all employee changes (new hires, terminations, rate changes, benefit adjustments) are communicated accurately and on time to Finance/Admin.
• Assist with validating payroll reports for accuracy before processing.
• Serve as an internal point of contact for employee payroll questions and direct them appropriately.
• Maintain confidentiality and accuracy of all payroll-related documentation.

HR & People Operations Support

• Assist with onboarding tasks, scheduling, paperwork, and workspace setup for new hires.
• Maintain employee records, policy updates, and compliance documentation.
• Coordinate internal events, birthdays, culture initiatives, and team-building activities.
• Support hiring logistics such as interviews, background checks, and communications.

Benefits Administration & Employee Support

• Serve as the primary point of contact for employee benefits questions and support.
• Coordinate with benefits vendors (health, dental, vision, life, disability, retirement, etc.) to ensure accurate enrollments, changes, and terminations.
• Assist employees in understanding coverage options, claims questions, and enrollment processes.
• Maintain up-to-date records of benefit elections and ensure compliance with policies and regulatory requirements.
• Support open enrollment by coordinating communication, scheduling, and documentation.
• Track eligibility for new hires, status changes, and qualifying life events.
• Work with Finance/Admin to reconcile benefit invoices and ensure accurate billing.

Operational Coordination

• Take ownership of administrative and operational functions, proactively identifying needs, resolving issues, and ensuring follow-through without requiring ongoing supervision.
• Maintain cross-department flow of communication to ensure nothing “falls through the cracks.”
• Reinforce accountability across departments by tracking deadlines, documenting processes, and ensuring follow-through on action items.
• Document processes, checklists, and SOPs to support operational continuity.
• Track action items and follow-ups for meetings, leadership initiatives, and projects.
• Support team with travel arrangements, meeting prep, and client-facing tasks as needed

Office Culture & Experience

• Ensure the office environment reflects Technagy’s values and brand—clean, welcoming, and organized.
• Coordinate office maintenance, repairs, and vendor services.
• Help foster a positive internal culture by supporting leadership in culture-building initiatives.

Required Skills & Qualifications

• 5 years of administrative, office management, operations experience, and payroll.
• Strong organizational skills with attention to detail and follow-through.
• Excellent verbal and written communication skills.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Proficiency in Microsoft 365, Outlook, and basic business software.
• Warm, professional presence with a customer-service mindset.

Preferred Experience

• Experience in an MSP, IT services, or professional services environment.
• Familiarity with Autotask, QuickBooks Online, or PSA tools.
• Experience coordinating employee benefits or HR-related tasks.
• Basic understanding of finance/admin workflows.
• Proficiency in LinkedIn, Facebook, and other social platforms.

Core Traits

• Proactive problem solver
• High integrity and dependability
• Process-oriented thinker
• Team-first mindset
• Committed to excellence and continuous improvement

Payment & Benefits

• Base Salary: $55,000-$70,000 Performance bonus benefits
• Holidays, PTO, and Sick Day Pay
• Medical, Dental, Life Insurance, and 401K Match, Birthday PTO Day Provided
• Training/Certification Credits
• Plus, additional benefits

Other

• Due to the nature of our business in Cybersecurity, accepted candidates will be required to pass a drug test, background check and Cybersecurity training.
• This is a full-time exempt position: Work hours from 7 am to 5 pm.
• After-Hours work not common but may be required to meet a deadline or customer needs.