What are the responsibilities and job description for the Patient Services Representative - $21.98/HR!! position at Techlink Systems?
Job Title: Non-Clinical - Administrative - Patient Services RepresentativeLocation: Seattle, WA (onsite)Contract Duration: 13 weeks Working hours: Day 5x8-Hour (08:30 - 17:00)Total hours: 40OverviewThe Patient Services Specialist (PSS) is responsible for coordinating and scheduling new patient referrals to ensure timely access to care. This role requires strong communication skills, attention to detail, and the ability to manage a high volume of referrals/calls efficiently. The PSS serves as the first point of contact for many patients and plays a key role in supporting a positive patient experience.Key ResponsibilitiesManage incoming new patient referrals, ensuring appropriate documentation is received and processed accurately.Schedule new patient appointments in alignment with clinic protocols, provider templates, and specialty-specific requirements.Communicate with referring offices, providers, and patients to obtain missing information or clarify referral details as needed.Maintain accurate and confidential patient information while following all regulatory and organizational guidelines.Support the care team by helping ensure smooth patient flow and timely access to services.Provide excellent customer service in a fast-paced clinical environment.Required QualificationsMinimum 1 year of referral management experience in a healthcare or medical office setting.Strong customer service skills with the ability to support patients and referring providers professionally.Ability to manage a high volume of work with attention to detail and accuracy.Experience handling confidential patient information with discretion.Preferred QualificationsExperience working with Electronic Medical Records (EMR) systems.Background in scheduling within a specialty clinic or hospital setting.Special NotesCandidate must be open to transitioning to a permanent role, if offered.Caregivers are expected to uphold the Mission, Values, Vision, and Promise of the organization and adhere to the Code of Conduct, policies, and standards.Company DescriptionTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. We also have national recruiting
Salary : $21 - $22