What are the responsibilities and job description for the Field Technician - DD2026 position at Techlink Systems?
Work Type: 100% fully onsiteThe resource(s) covered under this SO will support the:Ring Camera Initiative (Public Safety Digital Equity): support resident registration, installation of 2,000 video doorbell cameras at resident properties (locations TBD), and coordination of 1-year internet enablement forhouseholds without home internet.Position overview / Statement of WorkProvide field installation and troubleshooting support for City-deployed residential video doorbell cameras.Perform site readiness checks, install and configure devices (including wired installs for ADA residents as directed), verify connectivity, deliver basic resident onboarding, and document each completion per Citychecklist and project procedures.Work activities:• Conduct pre-install site checks (mounting location, power/wiring readiness as applicable, Wi-Fi signal/basic connectivity).• Install, configure, and test video doorbell cameras; complete install checklist and resident sign-off.• Perform wired installs for ADA residents when scheduled; otherwise complete standard installation per program guidance.• Troubleshoot device/app connectivity issues and escalate to vendor support when required.• Track device inventory (serial numbers), manage spares, and coordinate swaps/returns for defective units.• Support event-day deployment and final block party operations as requestedSkills/experience of the assigned staff:Required• 2 years experience installing and servicing low-voltage devices (e.g., CCTV, access control, alarms, networking) or equivalent.• Ability to read wiring diagrams/schematics and perform safe installations using standard tools.• Basic Wi-Fi/network troubleshooting and strong customer service communication.• Valid driver’s license; ability to work outdoors and perform field work safely.Highly Desired/Preferred• Experience with video surveillance systems and related software/tools.• Knowledge of networking concepts (switches, VLANs, Power over Ethernet) and structured cabling is a plus.Company DescriptionTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. We also have national recruiting
Salary : $27