What are the responsibilities and job description for the Administer and support SFTP/MFT platforms position at Techify Care?
Company Description
Techify Care is a trusted IT service provider offering a wide range of solutions tailored to businesses across diverse sectors. Our team of certified technicians leverages strong partnerships with industry-leading vendors to deliver optimal technology solutions and maximize return on investment. With 24/7 support services, our clients gain access to extensive technical resources and years of service delivery expertise. Our comprehensive offerings include managed IT services, cloud migrations, cybersecurity solutions, and disaster recovery planning. For more information, visit our website at TechifyCare.us or contact us via email at Info@techifycare.us.
Scope of Services
The SFTP Administrator will be responsible for the secure operation, administration, and support of enterprise SFTP/MFT platforms used for internal and external file exchanges with business partners and applications.
Key Responsibilities
- Administer and support SFTP/MFT platforms (e.g., Axway SecureTransport, WS_FTP, FileZilla, WinSCP, or equivalent)
- Create and manage SFTP users, access, folders, and permissions
- Configure and monitor inbound and outbound file transfers
- Manage SSH key-based authentication, certificates, and access controls
- Monitor service availability and troubleshoot file transfer failures and incidents
- Perform onboarding/offboarding of partners and applications
- Apply security standards, logging, and audit support
- Coordinate with network, firewall, security, and application teams
- Support patching, upgrades, and certificate/key renewals
- Maintain basic documentation, SOPs, and runbooks
Required Skills
- Hands-on experience with SFTP / FTP / FTPS
- Experience administering Managed File Transfer platforms
- Working knowledge of Linux/UNIX and Windows servers
- Understanding of SSH, encryption, networking, and firewalls
- Experience in ITIL-based support environments