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Technical Support Analyst III

Techgene Solutions LLC
Richmond, VA Contractor
POSTED ON 5/5/2026
AVAILABLE BEFORE 6/4/2026

Strong understanding of Oracle Health EHR and Security

Required

5

Years

Understanding of HIPAA, HITECH, meaningful user and other healthcare security regulations

Highly desired

3

Years

Experience with Active Directory (AD), single sign-on (SSO), multi-factor authentication (MFA), and identity management solutions.

Highly desired

3

Years

Knowledge of Discern and ccl

Highly desired

3

Years

Strong analytical, problem-solving, and troubleshooting skills related to Cerner/OHPAC security and access issues

Required

5

Years

Excellent communication and collaboration skills to work with IT teams, compliance officers, and end users.

Required

5

Years

Familiarity with healthcare IT infrastructure, including networking, firewalls, and database security.

Highly desired

5

Years

Application Support Experience

Required

5

Years

Ability to handle multiple competing priorities and multitask efficiently in a dynamic, fast-paced environment

Required

3

Years

Demonstrated commitment to exceptional customer service with individuals of varying technical knowledge.

Required

3

Years

Hourly Wage Estimation for Technical Support Analyst III in Richmond, VA
$41.00 to $50.00
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