Senior Manual Quality Assurance Analyst (Hybrid)

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.

Senior Manual Quality Assurance Analyst

Contract: 6 Months, with extension

Hybrid

Local Candidates Only

Richmond, VA

NO C2C Candidates!!!

Responsibilities:

• Lead comprehensive testing analysis across various healthcare and financial modules; assess business objectives, evaluate system impacts, and define high-level manual test strategies.
• Rigorously evaluate workflows to identify quality gaps and recommend strategic testing enhancements to maximize data accuracy and regulatory compliance.
• Oversee and execute Quality Assurance (QA) and development activities, including participating in design reviews, leading detailed integration testing, managing the defect resolution lifecycle, and performing final production validation.
• Serve as a senior technical QA liaison with vendors, stakeholders, and cross-functional teams to ensure stable and compliant operations through all testing phases.
• Provide extensive Quality Assurance and Systems support for all upgrades, interface enhancements, configuration changes, and system security testing efforts.
• Coordinate rigorous cross-module testing and alignment to ensure functional changes in workflows do not introduce downstream quality defects or system conflicts.
• Support quality audit and compliance activities by providing expert testing insights into clear and concise processes, data structures, and financial reconciliation testing workflows.
• Lead rigorous root cause analysis (RCA) for complex production issues across all system modules, coordinating and ensuring the successful implementation of quality resolutions.

Requirements:

• Proven Agile Testing Experience - Required 8 Years
• Manual Test Scenario Development - Required 8 Years
• Manual Test Case Creation and Test Data Preparation - Required 10 Years
• Test Case Execution and Defect Tracking - Required 10 Years
• Reporting and Test Summary Documentation - Required 10 Years
• Extensive experience (5 years) leveraging and testing large-scale claims processing platforms, preferably within the Healthcare domain
• Expert-level experience (10 years) coordinating and managing system integration testing (SIT), user acceptance testing (UAT), and comprehensive end-to-end testing activities across an Agile environment.
• Experience with Azure DevOps or similar Test Management Tools - Required 5 Years
• Strong Debugging and Problem-Solving Skills - Required 8 Years

TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.