What are the responsibilities and job description for the MuleSoft Release Manager position at TechClub Inc?
Job Summary
The Release Manager is responsible for planning, coordinating, and delivering software releases across multiple environments in a controlled, predictable, and efficient manner. This role ensures that releases meet quality standards, align with business priorities, and are delivered on schedule with minimal risk. The Release Manager serves as a key liaison between Development, QA, Operations, DevOps, and business stakeholders, ensuring transparency and accountability throughout the release lifecycle.
________________________________________
Key Responsibilities
• Plan, schedule, and coordinate software releases across development, test, staging, and production environments.
• Own and maintain the release calendar, ensuring alignment with business priorities and avoiding conflicts across teams and applications.
• Coordinate release activities with DevOps, Development, QA, Infrastructure, and Client stakeholders.
• Ensure all release artifacts—including builds, release notes, deployment scripts, and rollback plans—are complete, reviewed, and approved prior to deployment.
• Enforce release governance, change management processes, and compliance standards in accordance with organizational policies.
• Identify, assess, and mitigate release risks; manage cross team dependencies and resolve scheduling or delivery conflicts.
• Lead release planning, readiness, and playbook meetings; provide clear and timely release status communications to stakeholders.
• Support incident management activities related to releases and lead post deployment issue analysis and resolution.
• Drive continuous improvement of release management processes, automation, and tooling to increase efficiency and reliability.
• Maintain accurate documentation, including runbooks, release procedures, and deployment standards.
________________________________________
Required Skills and Qualifications
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
• 5 years of experience in IT, software delivery, DevOps, or release management.
• Strong understanding of the Software Development Life Cycle (SDLC) and Agile/Scrum methodologies.
• Hands on experience with CI/CD pipelines and release orchestration.
• Proficiency with source code and release management tools such as Git and GitLab.
• Working knowledge of change management frameworks (e.g., ITIL).
• Proven experience coordinating releases across multiple teams and applications.
• Strong analytical, organizational, and problem solving skills.
• Excellent verbal and written communication skills, with the ability to engage technical and non technical stakeholders.
• Ability to manage multiple concurrent releases in a fast paced environment.
• Knowledge of automation through scripting or coding (e.g., shell scripts, Python, etc.).
• Experience managing JIRA stories, releases, and workflows.
________________________________________
Preferred Qualifications
• Experience working with integration platforms, preferably MuleSoft.
• Familiarity with API led connectivity and frameworks, including Experience, Process, and System APIs.
• Knowledge of test automation and monitoring tools.
• Experience with JIRA automation and workflow optimization.
• Experience with tools like SOAPUI and Postman
Skills: Digital : MuleSoft
Experience Required: 6-8