What are the responsibilities and job description for the Azure Cloud Engineer position at Techaxis, Inc?
Azure Cloud Engineer
Primary Skill Requirement: Azure Cloud Engineering
Secondary Skill Requirement: Horizon VDI/NSX
1) We are looking for an Azure Cloud Engineer with strong hands-on experience in designing, deploying, and operating Microsoft Azure infrastructure. The role will also support VMware Horizon VDI environments and VMware NSX networking/security capabilities as secondary skills to enable hybrid operations and virtual desktop services. The engineer will be responsible for BAU operations, automation, troubleshooting, security compliance, and continuous improvement.
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2) Key Responsibilities (Primary – Azure Cloud Engineering)
Azure Infrastructure Build & Operations
• Provision and manage Azure services including Virtual Machines, VNets, Subnets, NSGs, Load Balancers, Azure Firewall, Storage Accounts, Key Vault, Azure Backup, Azure Site Recovery, and Azure Monitor.
• Perform incident management, troubleshooting, and root cause analysis for Azure infrastructure and platform-related issues.
• Handle change management, patching coordination, upgrade activities, and environment standardization.
Cloud Governance, Security & Compliance
• Implement and manage RBAC, Azure Policy, tagging strategy, resource locks, and subscription governance.
• Support security controls aligned with enterprise requirements: identity/access controls, encryption, logging, vulnerability remediation, secure configurations.
• Assist with audits by maintaining evidence, compliance reports, and operational runbooks.
Automation & Infrastructure as Code (IaC)
• Automate provisioning and operational tasks using:
o Terraform / Bicep / ARM templates
o Azure DevOps (Pipelines), Git
o PowerShell / Azure CLI
• Build self-service deployment patterns and standard reusable modules for improved reliability and speed.
Monitoring & Reliability Engineering
• Configure and manage monitoring/alerting via Azure Monitor, Log Analytics, Application Insights, and integrate with ITSM tools as needed.
• Maintain and optimize SLAs by proactive monitoring, capacity planning, and performance tuning.
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3) Key Responsibilities (Secondary – Horizon VDI / VMware NSX)
Horizon VDI Support
• Support VMware Horizon components such as Connection Server, Unified Access Gateway (UAG), vCenter integration, pools, golden images, and session troubleshooting.
• Handle VDI incidents related to user access, performance, display protocol issues, profile issues, and application publishing.
• Assist in operational activities such as image updates, agent upgrades, pool maintenance, and capacity monitoring.
NSX Networking & Security Support
• Support NSX constructs like segments, distributed firewall rules, security groups, NAT, load balancing (if applicable), micro-segmentation, and service chaining basics.
• Work with network/security teams to troubleshoot east-west traffic, routing, firewall policies, and connectivity issues impacting workloads and VDI.
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4) Required Skills (Must-Have)
Azure (Primary)
• Strong experience with Azure core services:
o Compute, Networking, Storage, Identity, Monitoring
• Solid troubleshooting capability across:
o VM performance, network routing, DNS, firewall/NSG rules, storage issues
• Experience with Azure Monitor/Log Analytics and alert tuning.
• Understanding of IAM concepts: Azure AD, RBAC, Conditional Access (basic understanding).
Automation / Scripting
• Hands-on scripting skills: PowerShell (preferred) and/or Python
• Working knowledge of IaC: Terraform or Bicep/ARM
• Experience with Git and CI/CD fundamentals (Azure DevOps preferred)
IT Operations
• ITIL-aligned experience with Incident, Problem, Change processes
• Ability to work in 24x7 support / on-call environments (if required)
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5) Good-to-Have Skills (Preferred)
• Azure services exposure: AKS, Azure Arc, Azure Files, Private Endpoints, WAF, Bastion
• Security tooling exposure: Microsoft Defender for Cloud, Sentinel
• VMware stack knowledge: vSphere, vCenter, basic ESXi troubleshooting
• Horizon add-ons: DEM/FSLogix, App Volumes, profile management
• NSX advanced: Edge routing, BGP, VRF, advanced load balancing
• Experience integrating monitoring/alerts with ServiceNow (or equivalent ITSM)
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6) Qualifications & Experience
• 8–10 years overall infrastructure experience with 4 years focused on Azure engineering/operations (adjustable by level).
• Bachelor’s degree in Engineering/Computer Science or equivalent experience.
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7) Certifications (Preferred)
• Microsoft Certified: Azure Administrator Associate (AZ-104) – preferred
• Azure Solutions Architect (AZ-305) – added advantage
• VMware Horizon / NSX certifications – good to have
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8) Behavioral / Soft Skills
• Strong stakeholder communication and ability to explain technical issues clearly.
• Ownership mindset, problem-solving orientation, and ability to drive closure.
• Good documentation habits: SOPs, runbooks, and operational checklists.