What are the responsibilities and job description for the IT Lab Systems Support Specialist position at Tech Wizards?
Salary
Tech Wizards is an employee-oriented company offering:
- $110,000 - $115,000
- Five (5) years of experience with demonstrated ability to plan and coordinate the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems.
- US Citizenship
- Active DoD Top Secret Clearance
- IAT Level II (Information Assurance Technical) or higher DOD 8140 under specialty area 45(Security ) within 60 days of start.
- H.S. Diploma or GED
- Experience with Linux
- Provide customer support in installation of IT Hardware/Software to support lab simulation launching kinetic weapons from various platforms.
- Configure IT Hardware and Software in lab to support customer needs.
- Perform routine maintenance tasks such as upgrading hardware/software and installing required patches to ensure optimal performance of lab equipment.
- Conduct operational tests on lab equipment to ensure system availability and reliability.
- Conduct required troubleshooting procedures of IT hardware and software to maintain availability of lab equipment.
- Manage account access to lab equipment.
- Maintain detailed records of hardware configurations, troubleshooting steps, and other relevant information.
- Communicate technical information clearly and concisely to both technical and non-technical audiences.
Tech Wizards is an employee-oriented company offering:
- Exceptional salaries
- Company funded retirement plans
- Major medical, dental, and vision insurance for employees and their dependents
- Competitive vacation, holiday, and sick leave packages
- Life insurance and short/long term disability insurance
- Educational assistance programs
- Flexible work schedules
Salary : $110,000 - $115,000