What are the responsibilities and job description for the Customer Success Specialist position at Tech Tammina?
Role : Customer Success Specialist
Location : Conyers, Georgia
Job Description : You will be :
- Providing customer support.
- Analyzing existing equipment, and offer solutions to meet customer's specific needs and requests.
- Identifying customer needs and offering customized solutions and spare parts for existing equipment.
- Read schematic and mechanical drawings to identify and locate parts.
- Coordinate travel routes within assigned territory and schedule inspection and sales visits.
- Address customer concerns and provide technical support Follow-up on spare parts and retrofit inquiries.
- Work closely with Spare Parts Specialists by requesting spare parts quotes Document technical information and keep an organized filing system All other duties as requested.
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