What are the responsibilities and job description for the Business Support Specialist position at Tech Pros LLC?
Title: Business Support Specialist
Primary Role: The Business Support Specialist provides functional, administrative, analytical and/or technical support to a department or functional area. The percentage of time spent performing the key accountabilities of the job may vary based on the manager, departmental or functional unit needs. This role may assist with fleet management, vehicle repairs and facility maintenance.
Key Accountabilities: Uses and maintains business systems and other reporting tools to enter, compile, calculate, track, reconcile, report and clean-up data pertaining to various processes which may include, but are not limited to, departmental operations, time and labor, capital programs, field projects, work orders, regulatory compliance and employee records. Analyzes and evaluates data and/or prepare variances related to specific department work processes, which may include but are not limited to: business processes, regulatory requirements, budgets, capital expenditures, work orders, departmental and/or organizational performance, etc. Performs activities to monitor and maintain inventory control, evaluates inventory levels and reorders as necessary. May perform receiving, stocking, distributing, and packing in addition to inventory control. Maintains inventory records and prepares reports. May work with vendors to resolve routine supply and distribution discrepancies. Provides general administrative support for day-to-day managerial and departmental needs and special projects which may include but are not limited to: composing routine correspondence, obtaining permits, preparing and distributing meeting minutes, handling travel arrangements, p-card/ purchasing, document preparation, special events, etc. Serves as a first level resource for various departmental or functional issues which may be related to customer service, operational excellence, regulatory compliance, etc. Answers routine questions and assists in recognizing and troubleshooting larger problems. Work collaboratively with other functions to optimize business performance and customer satisfaction. Reinforce leadership activities and decisions. Contribute to effective communication and culture by listening and providing feedback, supporting an open and honest work environment and cascading and sharing knowledge and information relevant to employees. Assist with training and development, knowledge transfer, instilling safe work practices, regulatory and environmental compliance activities
Education: High school diploma or equivalency required. Associates level degree in related field preferred.
Knowledge: Demonstrated organization ability and administrative skills. Effective communication skills, both verbal and written. Demonstrated ability to manage and prioritize tasks. Effective problem solving and analytical ability. Knowledge of relevant departmental processes, safety practices and applicable regulations. Thorough understanding of standard business practices and principles, including basic accounting and budgeting. Strong knowledge of computers, in-depth knowledge of Microsoft office suite applications and other pertinent software. Understanding of collective bargaining agreements (if applicable).
Experience: Minimum 2 years relevant functional work experience Relevant state license(s) may be required or preferred Driver’s license required
Job Types: Full-time, Contract
Pay: $21.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- Associate (Preferred)
Experience:
- Administrative Assistant: 4 years (Preferred)
- MS Office Suite: 5 years (Preferred)
- Strong Problem Solving: 4 years (Preferred)
- Collective Bargaining knpwledge: 5 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $21 - $22