What are the responsibilities and job description for the Salesforce GovCloud Administrator position at Tech Mahindra (Americas) Inc.?
Job Details
Title: Salesforce GovCloud Administrator
Location: Cleveland, OH, 5 days Onsite
Role summary
Own org health, configuration, security, and user adoption for Salesforce Government Cloud, ensuring reliable delivery for public-sector stakeholders in FedRAMP High / DoD IL4-IL5 contexts as required.
Key responsibilities
- Configure and manage users, roles, permissions, login policies, and data security.
- Build declarative automation (Flows), page layouts, reports/dashboards; manage object and field design.
- Maintain compliance-aligned settings and evidence (audit logs, change tracking, data retention), partnering with security and release teams.
- Support releases (UAT coordination, sandbox seeding, post-deploy validation) and manage AppExchange packages suitable for GovCloud.
- Drive adoption via training, documentation, and backlog grooming.
Qualifications
- 3 years as a Salesforce Admin; proven org governance and security fundamentals.
- Hands-on with GovCloud configuration and constraints; understanding of FedRAMP High/DoD IL controls at the platform level.
- Salesforce Administrator certification required; Advanced Admin/Platform App Builder preferred.
- Strong reporting/analytics skills; comfortable with DevOps Center collaboration.
- U.S. work authorization; able to meet agency background/clearance needs when applicable.
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Salary : $120,000 - $140,000