Chief Technology Architect

About Us:

At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences’ are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That’s when truly connected experiences manifest.

Extraordinary is when experiences come together – a continuous convergence of digital technologies, touchpoints, and most importantly people. It’s time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000 professionals working for 1000 Global Customers (including Fortune 500 companies) in 90 Countries. We’re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.

The pay range for this role is $250,000- $300,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

Role Overview:

As Tech Mahindra´s CTA, you will lead our technology relationship at our premier accounts. You will be dedicated to an account and will drive all technical related strategic discussions and opportunities.

The Account CTA understands our customer´s challenges, has a comprehensive understanding of their technology landscape and will orchestrate Tech Mahindra´s resources to define the most appropriate solution. You will work closely with our delivery and sales organization to not just respond to customer needs but also propose solutions where you see a need.

You will own the relationship with the Account´s senior executives from a technology perspective and also work closely with our strategic technology partners in the region. This is a role that requires you to constantly reinvent yourself and keep abreast of new and disruptive technologies.

Your main responsibilities

Lead our presales opportunities and ongoing technology conversations with the customer. You will lead the construction of complex deals and proactive pitches that leverage innovative technologies. Demonstrate thought leadership, innovation and creativity in our pitches.

Architect the end-end solution across the customer´s IT and Network landscape with the help of our SMEs and competency centers. Your objective is to define a solution that fits perfectly into the customer landscape and also create a business case for using disruptive technologies.

Monetize opportunities by creating a winning deal that requires not just defining the best technical solution but also the most credible solution. Key to this is extensive stakeholder management, identifying the right partners and building deep relationships with the broader account organization.

Collaborate with the Solution Architects of the delivery organization, SME from our competency organization and partners. To be successful in this role, you must know how to seek and get the help of the wider organization.

Who we are looking for

An outstanding communicator with a proven track record in either presales or delivery. You will need to have deep understanding of BSS/OSS and ideally telecom networks to be successful in this role.

• 2 years in architecting and building AI solutions
• 4 years in digital transformation and agile methodologies
• 5 years in presales, consulting or a customer facing role interacting with CxO executives.
• 10 years in the telecommunications industry and industry solutions
• 10 years in BSS/OSS applications
• 10 years in solution architecture
• 5 years in creating and structuring Managed Services deals
• Knowledge of market trends in technology and its impact on IT strategy
• Ideally, you should also have had experience in business consulting with a solid strategic thinking and problem-solving aptitude.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.