Data Collection/User Study Moderator

The Field Moderator is responsible for end-to-end execution of in-home camera data collection sessions, ensuring accurate scenario completion, participant safety, protocol adherence, and consistent data quality across all assigned households.

Core Responsibilities

• Execute in-home data collection sessions by guiding participants through all assigned scenarios as per approved scripts and timelines.
• Manage participant onboarding, consent confirmation, engagement, and compliance throughout the session.
• Ensure correct device placement, framing, and environment readiness based on provided setup guidelines.
• Monitor participant comfort, fatigue, and safety, pausing or stopping sessions when necessary.
• Track scenario progress in real time, confirm completeness, and prevent missing or duplicate coverage.
• Identify and escalate any technical issues, protocol deviations, or quality risks to the Technical Moderator or Project Lead.
• Maintain accurate session records, scenario completion logs, and field notes as required.
• Follow all privacy, confidentiality, and data handling guidelines during field execution.

Mandatory Qualifications

• Demonstrated experience in field operations or in-person data collection.
• Proven ability to manage end-to-end sessions with minimal supervision.
• Strong interpersonal and communication skills for participant-facing work.
• Ability to follow structured protocols while adapting to real-world environments.
• Close attention to detail, situational awareness, and operational discipline.

Preferred Qualifications

• Prior experience supporting camera-based, UX research, or observational studies.
• Experience working across multiple households or locations.
• Familiarity with handling long, multi-scenario field sessions while maintaining quality and consistency.

Performance Expectations

• Consistent completion of all assigned scenarios with high first-pass acceptance.
• Effective participant management with low dropout or compliance issues.
• Zero safety or privacy violations.
• Clear communication and coordination with technical and project teams.

Role Positioning

This is a field-intensive execution role focused on Data collection, collection accuracy, consistency, participant experience, and protocol compliance. The role is critical to maintaining data quality and delivery timelines.