What are the responsibilities and job description for the Operation-Analyst Engineer position at Tech Mahindra (Americas) Inc.?
Position Title: Operation-Analyst Engineer
Location: Redmond, WA
Technical Skills & Competencies
- Advanced proficiency in Microsoft Excel, including pivot tables, complex formulas, and data analysis
- Strong customer service skills, with a focus on responsiveness, issue resolution, and relationship management
- Strong analytical and problem‑solving abilities
- Knowledge of Microsoft purchasing and operational processes
- Experience with finance toolsets, financial tracking, and budget management
- Experience in supplier and customer engagement
- Proficiency in Azure DevOps (ADO) for tracking, reporting, and data management
- Experience using Power BI for data visualization and actionable insights
- Process improvement expertise, including identifying inefficiencies and implementing solutions
- Strong documentation skills (SOPs, reporting, and process documentation)
- High attention to data hygiene, accuracy, and ongoing data maintenance
- Understanding of contracts and contractual terms
- Strong communication skills, with the ability to clearly present complex data, collaborate cross‑functionally, and support supplier and customer interactions
Key Responsibilities
- Facilitate supplier onboarding
- Manage license acquisition and renewal purchases
- Perform data tracking and reporting using Azure DevOps (ADO)
- Oversee budget management for Surface teams
“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .”
Salary : $85,000 - $90,000