What are the responsibilities and job description for the HVAC/R Technician position at Tech-24 A Commercial Food Service Repair Company Inc?
HVAC/R Technician
Harris Warren – A Tech24 Company
Location: West Yarmouth, MA
Compensation Range: $32–$40/hr
Why Join Tech24?
- On demand training and full trouble shooting support.
- Company sponsored and manufacturer’s training
- Company uniforms, phone, vehicle, and gas card
- Medical, vision, and dental insurance and short-term disability plans
- Company paid long term disability and life insurance
- Paid time off and paid holidays including your birthday
- 401(k) retirement savings plan with Company match and immediate vesting
About the Center
The Cape Cod Service Center, anchored by Harris Warren Commercial Kitchen Service, is a key regional hub for commercial foodservice equipment repair, installation, and preventive maintenance servicing restaurants, hotels, and hospitality business thorough Cape Cod and southeastern Massachusetts. Founded in 1987, Harris Warren has built a strong reputation for fast, reliable service on everything from commercial refrigeration and cooking equipment to HVAC systems, with an emphasis on minimizing equipment downtime and maximizing customer satisfaction.
Position Summary
As part of the Harris Warren Commercial Kitchen Service team and boarder Tech24 network, the HVAC/R technician plays a critical role in minimizing equipment downtime and ensuring customers' operations run efficiently and safely. The ideal candidate is self-motivated, dependable, and comfortable working independently while representing the company with professionalism and integrity. This role requires strong technical expertise, attention to detail, and a commitment to delivering exceptional customer service in the field.
Key Responsibilities
- Diagnose, troubleshoot, and repair commercial HVAC and refrigeration equipment including walk-in coolers/freezers, reach-ins, ice machines, rooftop units, split systems, and exhaust/make-up air systems
- Perform preventative maintenance to ensure optimal equipment performance and longevity
- Install, replace, and commission HVAC and refrigeration systems as needed
- Accurately document service calls, parts used, labor hours, and customer interactions in company system
- Communicate clearly with customers regarding equipment issues, repair recommendations, and preventative maintenance plans
- Maintain EPA compliance and adhere to all local, state and federal safety regulations
- Manage truck inventory to ensure proper parts and tools are stocked
- Respond to emergency service calls in a timely and professional manner
- Represent the company with professionalism while delivering high-quality customer service
- Participate in ongoing technical training and professional development opportunities
Qualifications:
- 3 years of experience in commercial HVAC and refrigeration service (preferred)
- EPA Universal Certification required
- Strong knowledge of refrigeration systems, electrical diagnostics, airflow systems, and mechanical troubleshooting
- Experience working on commercial kitchen equipment is a plus
- Ability to read and interpret technical manuals, wiring diagrams, and blueprints
- Valid drivers license with a clean driving record
- Strong problem-solving skills and ability to work independently
- Excellent communication and customer service skills
- Ability to lift up to 50 lbs. and work in varying indoor / outdoor conditions
- Ability to climb ladders, work from heights, and crawl in tight quarters
- Own industry standard hand tools
- Willingness to participate in an on-call rotation as needed
Compensation Transparency:
The advertised pay range for this position is $32-40 per hour. Final compensation will be determined based on factors such as experience level, technical certifications, skill set, and overall qualifications. Candidates with advanced commercial HVAC / Refrigeration experience, manufacture certifications, or specialized expertise may be considered at the higher end of the range.
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/
Salary : $32 - $40