What are the responsibilities and job description for the Commercial Kitchen Equipment Technician (HVACR/Hot Side) position at Tech-24 A Commercial Food Service Repair Company Inc?
Hot & Cold Technician
Big Fish – A Tech24 Company
Location: Austin, TX
Compensation Range: $40-$50/hr.
Why Join Tech24?
At Tech24, we invest in our technicians so you can focus on what you do best. Here’s what you can expect when you join our team:
- Weekly Pay – Reliable pay, every week
- Fully Equipped for Success – Company vehicle, gas card, uniforms, and phone provided
- Work-Life Balance – Generous paid time off, paid holidays, and your birthday off
- Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
- Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
- Comprehensive Training Opportunities - Advance your skills through manufacturer certified programs, company training, or a blend of both
- Retirement Planning Made Easy – 401(k) with company match and immediate vesting
- Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources
About the Center
Big Fish began in 2009. Back when we were a small, pop-up business in a tiny Austin warehouse. Today, Big fish is privileged to connect with hundreds of customers every day. As always, we strive to provide our clients with exceptional, quality service. We are proud to service the Austin, and San Antonio areas as we continue to grow throughout Texas. When you entrust us with your service you align with more than 1,200 companies who value our “do it right the first time” service. You also receive the benefit of having direct owner access at every level.
Position Summary
As part of the Big Fish team and broader Tech24 network, the HVACR technician plays a critical role in minimizing equipment downtime and ensuring customers' operations run efficiently and safely. The ideal candidate is self-motivated, dependable, and comfortable working independently while representing the company with professionalism and integrity. This role requires strong technical expertise, attention to detail, and a commitment to delivering exceptional customer service in the field.
Key Responsibilities
- Diagnose, troubleshoot, and repair commercial HVAC and refrigeration equipment including walk-in coolers/freezers, reach-ins, ice machines, rooftop units, split systems, and exhaust/make-up air systems
- Diagnose, troubleshoot, and repair commercial cooking equipment including ovens, fryers, grills, combi-ovens, dishwasher, mixers, flattops, etc.
- Perform preventative maintenance to ensure optimal equipment performance and longevity
- Install, replace, and commission HVAC and refrigeration systems as needed
- Accurately document service calls, parts used, labor hours, and customer interactions in company system
- Communicate clearly with customers regarding equipment issues, repair recommendations, and preventative maintenance plans
- Maintain EPA compliance and adhere to all local, state and federal safety regulations
- Manage truck inventory to ensure proper parts and tools are stocked
- Respond to emergency service calls in a timely and professional manner
- Represent the company with professionalism while delivering high-quality customer service
- Participate in ongoing technical training and professional development opportunities
Qualifications
- 3 years of experience in commercial HVAC, cooking equipment, and refrigeration service (preferred)
- EPA Universal Certification required
- Strong knowledge of refrigeration systems, electrical diagnostics, airflow systems, and mechanical troubleshooting
- Experience working on commercial kitchen equipment is a plus
- Ability to read and interpret technical manuals, wiring diagrams, and blueprints
- Valid drivers license with a clean driving record required
- Strong problem-solving skills and ability to work independently
- Excellent communication and customer service skills
- Ability to lift up to 50 lbs. and work in varying indoor / outdoor conditions
- Ability to climb ladders, work from heights, and crawl in tight quarters
- Own industry standard hand tools
- Willingness to participate in an on-call rotation as needed
Compensation Transparency
The advertised pay range for this position is $40 - $50. Final compensation will be determined based on factors such as experience level, technical certifications, skill set, and overall qualifications. Candidates with advanced commercial HVAC and refrigeration experience, manufacture certifications, or specialized expertise may be considered at the higher end of the range.
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/
Salary : $40 - $50