What are the responsibilities and job description for the Network Field Engineer position at TECEZE?
Local Candidates Preferred.
Scope of Work – Retail Store Device Health Check Field Services
- Visit assigned retail stores to perform scheduled device health checks.
- Inspect retail store devices, including Point-of-Sale (POS) systems, self-checkout equipment, printers, handheld scanners, and other store technology assets.
- Perform checklist-based device inspections and verify operational status.
- Use the Retail Device Diagnostic Tool (where applicable) to identify hardware and software issues.
- Perform basic onsite troubleshooting and remediation using standard procedures.
- Replace or support commonly used devices and accessories as required.
- Record all completed work, remediation actions, unresolved issues, and inventory usage.
- Capture detailed information for issues that cannot be resolved onsite and report them to the project team for further action.
- Maintain daily activity logs and accurate documentation for each store visit.
- Follow the approved store visit schedule and communicate any changes in advance.
- Coordinate with project teams and store personnel during onsite visits.
- Deliver professional onsite support while adhering to project standards and timelines.